Customer Ratings & Reviews

With the age of the net, these type of services are sort of outdated.

We've purchased several appliances and computers from Bestbuy. It is great to be able to have Geek Squad service for all of these items for our family.

I had to have 2 laptops serviced and Best Buy repaired them with no problem, at no cost and in a timely manner. That's what I call great service.

What I do not like about the warranty is that once you use it, you no longer have the warranty in effect. For example, I bought a 3 year warranty on a microwave. It died in 18 months. That's it! Warranty over. I paid for 3 years for the remaining 18 months was non transferable.

I bought this on a tv that replaced one from lightning damage, it was 3 years old and I wish I would have had the protection on the previous one.

Always safe to back to help, when your not sure what wrong. When you have tried all things.

I haven’t had to use the service, but I’m glad I have it. I recommend extended warranties for most electronic products purchased.

All I have to say is this.... why go drop off my computer when I can have them remote join and fix the issues? Not to mention link my printer to the computer.

Great service every time. We’ll worth the money. Won’t buy a product without it.

Whenever I need a repair on my electronic items geek squad is always do nice and they resolve my issues!!!!

Geek Squad is an excellent service for all products without it we would have to send it directly to the consumer and it will take them a long while for it to be fixed... Thanks Geek Squad.

It was awesome they came out and set up the new computer and showed my son how to use it properly and how to stay away from viruses

I really this item it does its job really well made supurbly for its job

Fan of the Geeksquad. They are always polite and helpful

Best buy warranties are the best value, and protection of all the major retailers. I have warranties on everything.

Geek squad came out for another tv, found the issue and got me a replacement tv

Geek squad protect is good to have. It covers your purchase entirely.

Haven’t had to use it but it is good to have. I figure it must be worth it as I couldn’t figure out what to do if something went wrong.

Technicians were helpful and friendly, giving assistance where needed

I will never buy a Samsung tv again because it died so early(6 years)