Customer Ratings & Reviews

Definitely a plus to buy a protection package in my opinion. Geek squad seems to be making their protection packages more affordable which is a plus. The warranty covers a remote control replacement too and that could be beneficial with small Children’s and dogs. However trying to get help when needing to use the warranty can be troublesome and time consuming.

This is a great television set and I would recommend it to anyone seeks the maximum in image quality. Samsung's nano-crystal technology allows for vibrant colors and great brightness. The TV itself has wonderful software features such as SmartHub which allows for apps including Netflix, Hulu, etc. For the gamers, this TV offers an amazing refresh rate meaning that you will be able to have an immersive gaming experience without experiencing any issues, especially with those more fast paced games.

No review nothing to say pleasure dont as me ha my use the stevice

I am extremely disappointed with the handling of my recent return attempt under the Best Buy Protection Plan. Despite the product being defective and covered by my plan, the store’s general manager refused to process the return, claiming he did not observe the issue I described. I also explained that I could not leave the monitor at the store since I needed a replacement immediately to complete my work, yet I was offered no professional support or resolution. It is troubling how easily these protection plans are sold, yet when customers attempt to use them, the process feels dismissive and unnecessarily difficult. This experience leaves me questioning the value of the program and the commitment to customer care.

Professional crew and punctual delivery, easy to work with scheduling

It’s always nice to have a back up plan for your investment!!

Great service and would recommend for anyone and everyone

I am happy the geek squad protection plan was purchased. This purchase will give me peace of mind in case something happens to the television. Even though the television is new sometimes things happen unexpectedly without warning. So having this will eliminate any uneasiness of this purchase. I would highly recommend this to anyone.

Great service. They chose to replace my tv rather than fix. Got an upgraded tv at no additional cost. Team that brought the new tv to my home was very punctual and communicative through the process. Highly recommend

With every penny never had a problem with it has saved me many times over the years

The Geek Squad fixed my iPhones faster and better then the Apple Store and it was cost me less you can’t ask for more than that. Thank you Geek Squad

Awesome job! I recommend this service to anyone who is not as tech savvy!

Haven't needed their services, but happy with that!

Geek Squad Protection was well worth the money! It comes with little extras that you just don't think about. They not only installed my TV(believe me, the owner's manual left out a lot of steps), but they hauled away my old TV (there is normally a fee for this). The agents were knowledgeable, courteous, and took the time to explain all of the features of my new TV.

Hope you don't need it but 5 years covers it. My Vizio panel went bad after 4years 10 months, 5 Year got me into my new LG without having to pay hardly anything out of pocket! Was easy to call and initiate with Best Buy, had a new TV next day.

They are there to help always with any problems you have.

The agent mounted my tv and connected to my firestick

Geek Squad is always there to have your back! I dont have too many problems, but when i have, The Geek Squad has always been there to help, and be worth every other time I've purchased this protection!

After having my 70" Hisense for only 2 years and it went out i decided to get the extra coverage. Although i feel Samsung is a quality product i feel safer with the extended coverage.

I do not buy extended warrantees as a rule, but for the great price of the 5-Year Standard Geek Squad Protection you cannot go wrong.