Customer Ratings & Reviews

I read several review for the tv I was about to purchase and there were some problems. The people had the geek squad protection and noted the timeliness and ease of replacing the troubled product with the protection plan. So I purchased it. I hope I do not have to use it but am glad I have it.

Gotta keep the things we love protected. And that’s why I got this. So far I haven’t needed it.

When I call Geek Squad and told them that the delivery man just came and dropped off the TV without helping me set it up, they told me not to worry that he would have them turn around to help me set it up, and that put my mind at ease that I made the right decision but getting this warranty.

I bought this for my mother when she had her new TV set up. She has already used it and the service has been great. I think they helped her set up her hearing aids to connect to the TV and have helped with other functional things she did not know how to do. Very happy with service.

Usable and easy to apply it to get the help that you need. Just remember that it is concurrent with a manufacturer warranty.

Geek Squad is great, making an appt is not easy and it was canceled twice, there is no way to just get a new appt time, also language barrier is a problem. But actual techs were prompt, knowledgeable, helpful, thanks to Paul and company!

Awesome service by the geek squad. Great to have because you never know when you will need it.

Haven't needed it yet ? Insurance just incase Hopefully dont need it

Whenever I buy a big electronic item I always purchase a warranty you just really never know the way products are made these days. Better to be safe than sorry. And I’ve never had a problem with bringing an item back -hassle free

Geek Squad are always Excellent! Very important to have

I have this tv for 2 years without an issue. Easy to and learn. I LOVE SAMSUNG.

Hopefully I will not need to use this service, but it is always bestto be prepared and it covers 5 years, so that is great.

I love how I will be able to get help for the next 5 years. So Thanks!!!

You can not go wrong with the geek squad, they are knowledgeable and friendly. Strongly recommend getting a warrenty with them for every purchase.

I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

I have not yet made it valid, but to protect the equipment it was necessary to extend the warranty

I’m happy that I have the geek squad 2-year protection plan it gives me a little peace of mind

2 year protection plan is great! I don't normally need them, as after doing a bit of research helps me buy a quality product, but if something does happen....you get a gift card for the actual cost of the item that no longer functions to be used for whatever you want from Bestbuy!

I bought the 5 year protection plan and hope I never have to use it for my Sony tv but just in case the geek squad protection plan is as good as it gets from Best Buy.