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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30369 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 30,369 reviews
  • Rated 5 out of 5 stars

    Open box buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television buying at Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have a review for this one, hope I never need The geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came through with their words in replacing my 40" Vizio TV after it suddenly stopped working. I'm glad I got the extended warranty to cover my TV. It's highly recommended to have Geek squad cover your prducts and for a reasonable price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys really friendly, I will definitely recommen this store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and protection plan ! I love my new tv Thank you again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowbody

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowbody not any store I know can beat best buys no hassle geek club or warranty. Every single time I had to bring a product back never had a problem. Computer problem they take care of it or replace it. Best Buy is the best when comes to warranty and geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don’t have to use them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a two year old Samsung 55” TV. I purchased an extra year’s warranty. Two months after my warranty expired, HALF of my screen went black. I replaced it with a new 55” Samsung, but purchased a 5 year warranty. Hopefully this TV will make it past 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed very quickly and well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They def took great care of our items when delivering and mounting!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protecting what’s yours

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have, always protect your items you worked hard to get!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Stay safe

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have, always protect your items you worked hard to get!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add protection with quality thease days to prevent problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the added protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on my old set and it more than paid for the cost. It got me a new TV! Several years ago I bought a router & didn’t buy the extended warranty and it died! I had to call the manufacturer and had to wait months for a new one! Don’t learn the hard way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great local service Terrible call center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Vizio M class two years ago and the TV went out. Terrible process dealing with the appointment could not understand the person on other line. Great local technician made up for the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes senses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap peace of mind when buying electronics. Things happen and nothing is getting any cheaper to replace, so it makes sence to me to get the warranty on some items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has helped fix an issue with the buttons on my tv I'm happy i bought the 2 year warranty for my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with geek squad I always get it because you never know we could go wrong with electronics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony TV went out I had a 5-year contract it took 27 days to fix it without a TV it pretty well sucked so just remember if you purchase this warranty you will be in the same boat as I was

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase the smart way.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to have piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy another electronic product with out a geek squad warranty Exceptional service

    I would recommend this to a friend