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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30400 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 30,400 reviews
  • Rated 5 out of 5 stars

    Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a piece of mind when buying Simeon is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will be there if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet but I got it for a good cause in case something happens I'm covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and used the extended warranty from Best Buy and recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan would most definitely recommend!! Great investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! And The insurance paid for it itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than working with the manufacturer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're buying high performance equipment, this is worth it. I've had several TVs and items have failures and working directly with Best Buy/Geek Squad is far faster and easier than with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never faced any problems with the Geeksquad. Each time I faced technical difficulties in my product, either they just replaced it or if the product was discontinued they refunded the entire amount. Awesome service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Best Buy Geek Squad I think it is the best warranty you can have I bought my LG OLED from Best Buy and I got their warranty because LG does not cover burn in Best Buy does Geek Squad is number one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always worth protection just in case. My t.v. had a dead line of pixels and Geek Squad was super fast and nice to come help me return the t.v. for a refund. Waiting on Samsung's 2021 micro/mini l.e.d.'s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has a really good picture, really easy to use, easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best insurance plan around. $247 for 3 yrs and if they can't fix it then they will replace it. How great is that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service or Replacement,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that I will get service or replacement on my product with no hassle,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad protection on my products, just in case, and I have had to use it with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service works for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I buy a TV at Best Buy, I get this because if it breaks in 5 years it gets fixed or replaced which a TV repair shop will charge a lot more than what I paid- $59.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year geek squad service warranty is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five year geek squad service warranty is the best thing you can do. It is reasonably priced. And covers for five years! Against almost anything that could happen to your TV. Or other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to contact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first and only encounter with the Geek Squad was only to ask a few questions. The tech who came to chat, Butch, was very willing and able to answer all my questions with very knowledgeable answers. I would not hesitate to chat with the squad again. Thanks for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best extended warranty ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the 5yr protection plan with our original TV in 2014. We had to bring the TV in 3 times for issues. The last time they had to junk it and gave us a new one with absolutely no hassles. We've purchased the same warranty for this new one. Well worth the $59.99!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heard good things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always heard good things about the geek squad. So when I purchased a tv. I made sure to include them with my order.. havent had to use them(thank god) however its peace of mind know i can if need be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind - priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a piece of mind. Bought 2 year protection plan just in case. Everything was explained to me. Felt like a good deal. If you are going to invest in a product, might as well protect it.

    I would recommend this to a friend