Customer Ratings & Reviews

So far, no problems, I like the Geek squad very much. This is why I purchased this product from best buy. I bought the 5 year warranty so I hope the freezer lasts this long. It is a nice side for my manufacture home.

Very worth it for any issues that may occur and as well they full refund it if you decide to return the product!

Excellent purchase. I love Best Buy services. My favorite store.

Love the geek squad They are there for you whenever you need them really knowledgeable great bunch of geeks geeks

Excellent service they come to your house and check out the issues with electronics

They always take care of your equipment and stand behind their warranty.

Having the Geek Squad Protection has been very helpful. It's now been upgraded to "Total Tech Support", but is worth having the benefits of this 'Insurance Policy'.

works great. The Sub woofer gives a bit of a surround sound feeling, makes the sound more expansive and we like it,

Always buy the extra protection. Because you never know. Ive only had to redeem once and it worked out great

Haven't needed the service yet but wanted to review for the gift card entry.

I purchased a plasma TV several years ago and it stopped working a couple months before the warranty ended. The plan ordered a new part and fixed my 5 year old TV making it essentially brand new. The one downside was it took about 2 months for them to get the part for the TV.

Haven’t had to use them yet but I’m sure I will ones of these times and will ultimately regret buying from Best Buy

The help is great! But I don’t use most of the opportunities because I don’t have many problems. I feel the cost is too much for my application and preferred the prior pricing.

It's been a long time but whenever I needed help Geek Squad was always there thanks alot

Always get this with every major purchase. Never know when you'll need this

I always get the extended warranty on large purchases. First time i added it years ago it saved me a lot of money

Free in home service for tvs that are over 45 inches. Granted manufacturers like samsung do the same thing but only for the one year that they offer their warranty for and they do not cover electric surge damage. no brainer when you are spending so much money on a television

Thank you Geek Squad for coming to our rescue when our brand new TV would not come on. Thank you for your prompt response!!

Great service! Friendly, knowledgeable, and very helpful people!

I purchased the 5 Yr Geek Squad Protection Pan for my Purchase just incase the worst happens and I need to Repair or have the Item Replaced. In my Opinion I think it was expensive for a 5 Year Plan. Also, it has many Restrictions that is in Fine Print that it does NOT cover. But in my opinion I paid so much for my TV I wanted to be Safe and not sorry.