Customer Ratings & Reviews

Best Buy does stand behind their products and warranties, whether a standard warranty or an extended. It is the same. They do try to work with their customers the best they can

Awesome tv and affordable care plan. Highly recommended

I know they do quality work from previous encounters with them. Unfortunately due to the holidays and covid I have to wait over 2 weeks for a house call on a tb that died 2 weeks after purchase. They are always worth it though. Just backed up I suppose currently.

My experience with geek squad has been good, always been for repairs not installs

It is peace of mine to have a 5 year extended warranty. I would recommend it to anyone. In most cases if you use it one time it more than pays for itself.

Buy the warranty to be assured of 5 years of worry free use. If you don't, you just might regret it. Reliability on everything is hit and miss these days

Best decision I could have ever made. You will love it!

For the peace of mind on my budget TV, well worth the pruchase. I havent had to use it yet, but its like car insurance, if you dont have it and need then you will definitely regret it.

Reliable sources are very helpful with any equipment you get

It's like insurance... it's there when you need it!!!

I knocked my TV over, it shattered. I'll not buy another piece of technology without a plan.

Haven't used it and hope I don't need it but glad I purchased it.

I do buy protection for all my entertainment equipment from Best Buy, you never know when and what may happen. The service for the 2 year protection contract is "just being prepared", in case the unknown occurs. I was so relieved when my PC had virus and the GEEk Squad fixed it up a couple of years ago. The service is at an affordable price too!

Services was quick, simple and easy. Ran into some issues but they got it done

Getting protection plan is a must for product now and days is a must

Always have protection on your large purchases. My last tv when out two weeks before my extended warranty expired. I got lucky. Spend the extra money and save yourself the headache.

It's always good to have your products that you purchase covered be the geek squad protection. it's real good if a product becomes damaged and can be fixed without coming out of pocket.

I've never had to use it but it gives me great Peace of Mind. The price is great for the coverage of warranty.

Always easy to get ahold of! Great to talk to, and easy walk throughs. No frustrations or worries.

Have yet to use this feature but definitely feel at ease knowing it’s there when or if needed.