Customer Ratings & Reviews

Good service, hopefully i dont need to use my warranty.

Always feel confident spending the money for product assurance

Haven’t needed this service but always good to have around I suppose

I hope this comes in handy if my tv is damaged within the next 2 years

I know the Geek Squad is a great addition to Best Buy, I purchased the Warranty, because I trust both Best Buy, and Geek Squad.

Its great to have this protection. My Insigna T V went out after 2 years and having this protection it was a simple and easy exchange process

The best purchase we made to protect our TV. Easy Peezy.

Have yet to use my protection plan on anything but worth the peace of mind for the price I pay with my employee discount.

Had a 65 in tv and used this program, they made it really simple to get a replacement tv and newer model.

The Warranty is amazing, if something happens with your device you can just bring it in. Repairs are usually 1-2 weeks but if you qualify for a replacement then you just saved yourself so much money!

Thankfully, i haven’t had to use this yet, but it gives me a lot of peace of mind to have it. With the newer TVs being so large complicated, it’s great to know the Geek Squad will come to troubleshoot any issues and provide support.

Only used geek squad twice in my life but both times it went smooth with no issues. Highly recommend with any large purchase

Gave me a full refund in store credit which helped a lot!

Helped me with all of the problems I was having with my devices and fixed them

I high recommend this service to anyone who have issued with there tv

Why wouldn’t you get this for your TV? 5 years is a long time and this plan covers burn in. Worth it.

Best customer service anywhere regarding my electronic needs. Thank you so much.

Love it for kids It had a crack and the replaced ordered and had delivered to my house

This service is probably not for everyone, but was well worth getting for my tv.

I purchased the 5 year protection plan for my new Sony TV just because these newer sets are actually computers....too much that can go wrong. Though it states 5 years, it's really only 4 years because the first year is under the manufacturer warranty. Save the box! I had a 5 year extended warranty on my last tv and it broke in the sixth year.