Customer Ratings & Reviews

I always buy a Best Buy Protection Plan when I make a larger dollar purchase. It gives me peace of mind and I think it's a great value. I will continue to do this for future purchases.

Geek squad has so far been able to answer all my questions for my products

Good experience with them easy to deal with and smooth transaction, specially in my store

Invested hundreds of dollars to get this tv. For a few dollars more, I’m protecting my tv in case of future issues.

The salesperson gave lots of good reasons to get the warranty on these new 4k TVs. So far have not had to use it. But the reviews are pretty good as far as service and reputation.

Love this product, wouldn't think of getting any other product.

Geek Squad is knowledgeable and friendly! Good to have support when you need it.

The agents mounted my tv perfectly. I would recommend it to anyone

Geek squad protection is a must have! I get it on everything every time and it has saved me many times! I’d rather have it and not use than not have it and wish I had purchased it!

I'm not the type to just go and get protection, but after thinking about it, I'm glad I did. I had an issue and this was taken care of no questions asked. Great job Geeks.

Geek squad has always been great with their service. Always their when you need them.

We all hope that we never have issues with our electronic purchases, but sometime that does not happen. This 5 Year plan is well worth the money paid, if problems arise with the TV purchase!

Bought the protection plan for new treadmill. Hoping nothing ever goes wrong but love knowing they will come to the house and fix if needed.

Luckily I had a protection plan on my old samsung TV, because when the sound went out, I was able to get it sent in to be fixed twice, but with no luck, and then got a free replacement; never had to spend a penny except on a new protection plan.

The nivel of service and greatest assistance from the Greek squad are incomparable. They’re one of the best reason I get all my electronics from BestBuy.

Great piece of mind if something goes wrong with your electronic devices. On the occasion we needed warranty service it was a seamless and easy fix for our malfunctioning device.

This is a must have when its comes to TV or electronics things can and will go wrong so make sure Geek Squad has your back. They offer a no hassle protection plan.

I'd never buy a TV without a geek squad protection. Dead Pixels are a small fraction of failures, but things like wear and tear and surge protection are always a factor. I've dealt with BBY on a previous failure and everything went smoothly.

I think the geek squad warranties are great what I don't like about it is it should start after the TV's manufacturer warranty instead of with it

We always purchase Geek Squad protection. The customer services is always friendly and helpful. They walk you though step by step (which is great for a non-techie!)