Customer Ratings & Reviews

So far don’t have to use it and hopefully don’t have to but if at some point I have to hopefully they are there.

Great TV.... Wonderful, Bright, vibrant colors. Lots of added app for streaming! Sound is good. One of the Best Brand of TV's to buy!

Have never had an issue with Geek Squad to help me with any issues regarding the products I had purchased the plan for. You can’t go wrong purchasing the protection plans.

Very glad I purchased this as when my tv developed an unfixable problem it was replaced free of charge

This GSP 5 year plan saved me on 77” oled tv. Was replaced

Don’t do business without the Geek Squad. We purchase all of our Computers from BB just to have this team behind us.

I have not had to use my protection plan as of yet. I haven’t needed to with any product I’ve bought from Best Buy. I’ve heard great reviews about the replacement plan though.

Great price for the extra warranty that is good for 2 years.

I was able to get a 5 year warranty on an open box TV at the time of online purchase which thankfully I did because the in store rep told me this isn't even offered when purchased in store. Great deal for those that know to get it at the time of purchase!

Always there when you need them. Great piece of mind knowing when something happens they'll take care of it.

A must have investment on all BB products, electronics, wearables etc. Without that, you should order from Staples or other brands. The beauty of BB is Geek Squad.

I’ve usually had good experiences with Best Buy after sales support even compared to some of the manufacturers. And the simplicity of walking into a nearby store vs dealing with a manufacturer makes this very worthwhile.

I have a Geek squad warranty on my computer and they have saved my day a few times already. Got an extended 5 year warranty today for my new 55 inch Samsung 4K TV so no worries for a while. I like that they would fix it at home due to the size!

They have always gave customer service when I came into the store

Very nice customer service. Quality atention and very nice organization

Smartest thing I could have done, because you never know when something might happen to the TV. You only have a 30 day return policy and then after that it's on you and I don't have the money to just run out and have repairs done to the TV.

I have not had a chance to use this product. I don't know if this was a smart purchase for me or not, but after I had trouble with a previous TV purchase, thought I would get it.

Rep helped point me in the right direction very professional

I was I couldn't believe the way they just changed out the TV and I was impressed

All around great tv and great price was easy to sent uo and best buy delivered it quick and the drives was great