Customer Ratings & Reviews

Agents are super friendly when you are confused and have no idea what you are doing!!!

Good insurance hope I never have to use it gives your piece of mind

this tv is great, I now have 4 Samsung tv's, the picture is awesome and the features are easy to use, i love it!

You must buy the 5 year insurance as a piece os mind

Got this to protect the expensive fridge I had to buy hopefully it won't break after the plan like everything else that I decide to buy.

Love it. Always buy my electronics here bc of the geek squad

Geek squad sent their best techs, who were great, attempted to address our concerns and when they weren’t able to, brought in more techs

I always get the protection plan. It has saved me twice! No hassles!

The tv would not pick up off air channels. Exchange for another tv.

The agents were quick to get the tv replaced. They are really helpful

So far I have not used them for this product. But I have used them before and yhe service was good. But it is just as a back up to buy the 5 year protection just in case.

I’m glad I got the 5 year geek plan on my tv, just knowing I’m covered makes me at ease.

I'm glad I purchased the extended protection. I usually purchase a extended protection when I make a major purchase. It is a good idea if you can afford the extra money.

Love that they offer such long protection at such a reasonable price. I get it on everything I buy. Well worth the peace of mind.

Bought protection plan when I bought the TV. Within 6 months, power surge fried the HDMI port, even with grade A surge protector. Called for service and was back up and running within a week. Beats having to go shell out the $$ for another TV.

Helped with return/ exchange. Gave some piece of mind

Works great. No buttons on tv, but remote battery life is shown on the tv screen every time you turn it on.

The Television I bought,although brand new didnot have a remote or user booklet in the box. The Geek quad made a complete swap in four days.

Glad they recommended you will need it in case something happens

I have not had a need to use the Geek Squad Warranty. i wish i had purchased for my previous TV though. That one had issues around year 4.