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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30418 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 452 Showing 9,021-9,040 of 30,418 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Geek Squad before and to know I have a protection plan with them for my new electronic purchase, makes me feel safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rudy was great when he came out and installed my new TV. I have called him twice with minor problems and he has walked me through what needs to be done. He is helpful and patient. I am so, so glad I bought this additional coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician was very knowledgeable and help me with the issue with my TV and directed me on what I needed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new OLED was a big investment and the five year warranty gives us piece of mind should anything go wrong. The Geek Squad has proven to be highly skilled with electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased the service agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that we originally had a service plan because we needed a replacement TV when something and the service plan covered the whole cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They can fix anything you buy at Best Buy in minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the expanded five-year plan because I had to replace a 55 inch LG TV that was only three and a half years old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro service name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional protection. All in one for all kind. Very nice service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really have a great experience with Geek.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time that I have to use my protection plan with Geek, absolutely easy and clear process to make effective the protection plan. I will always recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good service for someone like myself who isn't the most tech savy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love them i call them and answer my questions not only that they sent someone out to check it out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    everything ok so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been almost a year so far with no issue, bought the protection plan just for back up, hopefully never need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty replacement for TV. Very affordable considering how much you had to pay for TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years of possible replacement? Count me in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seven year old 1080p 50 inch TV died on me so I decided to add this plan for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These days you need peace of mind so you enjoy your stuff to the best of your abilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the service as of this moment. However, I am happy to know I. do not have to worry if I ever do need service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are second to none! I can’t tell you how many times they’ve had my back and I’ve gotten new TVs in exchange because the part wasn’t found. Well worth the money, highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaving Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it, then need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a necessary purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have to be protected with big ticket items. You need to feel confident that if anything goes wrong you are taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Process was great they install it quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time with the delivery and installation was a great they did a great job

    I would recommend this to a friend