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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30422 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 455 Showing 9,081-9,100 of 30,420 reviews
  • Rated 5 out of 5 stars

    Friend set up easily ! Dig my new tv big time !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never need this, but it's good to know it's there if needed. It'll be well worth the extra couple bucks if it ever needs to be used for my new smart tv !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty I've had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought other warranties that make it so complicated that you give up trying to file it. Geek squad makes exchanging a damaged product so easy to exchange or replace. I prefer to pay a little more to get the geek squad warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far, haven’t had to use it - hopefully I won’t have to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to thank Shayna from Geek Squad Customer service for going beyond the call to help with our price match credits! She gets 10’s all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always especially nice to have a back up, Having a technician come to the house if ever needed. Always great service and professional assistance with this valued warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team is awesome they fix my stuff every time I need to fix even if I call in on the phone they're awesome Team friendly and polite over the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers any damage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad warranty! They cover anything even if it was your mistake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that I good a very good value for the money. Basically $41 for each year for the confidence that your tv will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great employee lots of help in store and online thabk you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Great Price. Thanks Best Buy. Best deals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad refunded the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an insignia break. I had to send it in and when they couldn’t fix it I received store credit. Fair enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad protection plans worth every cent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable customer service, quick response times on work orders to the house, and easy to get reimbursed so you can get your technology back up and running ASAP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy warranties can be a little expensive but the peace of mind that they give and their quality of service makes them an excellent value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great however I never used this before. I am happy geek squad is able to provide services on mounting a TV and other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best product to buy when buying anything with best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It covered my old TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covered my old TV and helped purchase a replacement. Setup was a great bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never use this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I'll never use this "protection" but makes me "feel good" just in case.....It's all about feeling good....$120.00 to feel good is a bargain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to work very excelent service not a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivered quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for the cost of new televisions. good piece of mind

    I would recommend this to a friend