Customer Ratings & Reviews

I haven't had to use this service as of yet. I was able to mount and set up the TV on my own. Got this in case of defect that needs fixed.

I sure do like having this protection. No need yet, but nice to have.

I aquired at purchase of TV, I had difficulty later related to a neighborhood power issue. The repair tech was very helpful in restoring my device in a prompt fashion. Thanks to the Geek Squad.

Everything I buy from Best Buy that has a protection plan that cost over $300 I protect it has saved my butt more than once

Always safe to back to help, when your not sure what wrong. When you have tried all things.

After working for Best Buy I definitely understand the purpose of Geek Squad Protection . So it was definitely a no brainer to add it on to my tv purchase .

Hope never to need it but is nice to have the peace of mind that if my daughters tv quits working in the next three years we don’t have to worry about it.

Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

I highly recommend geek squad service warranty service

My first tv I bought so happy with it!! Works well and picture is beautiful even the sound is great!

Originally was not going to purchase but decided to go ahead because TVs are now computers and having had to replace a bad piece of hardware unexpectedly on my PC was expensive. I liked the coverage, cost and peace of mind offered. I can't give 5 stars till I actually use which I hope won't be needed.

I always get the protection plan on my appliences and home devices. Peace of mind

The geek squad with Best Buy are great. The team is just a call away.

I now have the peace of mind knowing that if something happens to my new 4K TV, I could get this product replaced. I have had success with other warranties from Best Buy. The price was a little high at $189.00 but I did have a $50 Best Buy gift card that I applied towards the purchase.

Haven’t needed it yet, but the price was so reasonable I couldn’t turn it down. I always have difficulty with electronics so I happily purchased it.

I think it's worth the money on purchases such as a nintendo switch, tv, sound systems, and computers. I don't buy it on pretty easily replaceable items.

instead of taking chances with an expensive purchase of my tv, i covered it a 5 year protection plan. now i can not stress in case some issue arises with the tv.

Purchased this added security for the new 65” Samsung TV. I hope I won’t need it, but with the cost of these large TV’s it can’t hurt.

Really helpful in informing me of all it's capabilities

Great service coverage on my large purchase of Sony TV.