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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30222 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 30,222 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to protect my larger purchase so this item was a good cost and length of time to cover the new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me decide on a TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was helped quickly and efficiently! This is why I always go to best buy for all of my electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my new tv. I didn't need the geek squad to hang it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting our tv , straight and level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we had quick service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have not had to call them yet. We did on a previous device and they fixed it promptly at no cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep squad install my TV quickly fix it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the service protection from The geek squad from Best buy it's affordable and service is great so go grab some geek squad protection on your appliance ,TV or any electronic that is offered on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it in the past and very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a good idea to get the extended protection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase the extended warranty for additional protection for our large TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan just in case anything happens to my $1000+ tv. Best Buy has it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a warranty type of person. I have had to use the geek squad warranty on a previous television. I was really glad that I had it. The IT tried to walk me through a few things and found that the peace that was no longer working was not replaceable so we ended up with a brand new TV. Without the warranty and having access to a service rep, I don’t think we would have known how to fix it. Plus, the fact that they no longer made the part to fix it, we would’ve been out of luck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good decision to get for hassle free service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I purchased the extended warranty when I bought my 55" insignia Fire TV. I had to exchange for another one after a month and then exchange again for an upgraded brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved a couple times over the last two years. TV stopped working and BB replaced it fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent Marvin delivered my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It s good t have extra protection when offered. This dhows customer satisfaction in case something goes wrong..Satisfied customer generates more orders, more NEW customers Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best!!! I would recommend them to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having for peace of mind, however with my PS5 purchase experienced the worst of the worst. Had a PS5 failure within three months of the purchase, and because stock is extremely limited the benefit's do not apply. There are no consoles in store to replace them with so you end up relying on the manufacturer to take care of you. Worth buying for items in store, not so much with PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A piece of mind that is affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not one for much with warranties because they always seem to have so many terms. This warranty provided by the Geek Squad seems like the real deal a no worry warranty backed by Best Buy. I used this warranty in the past and was happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for the price so I purchased it for our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Values protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans are a great value for protection against burn-in on OLED TVs. Only $160 for 5 year protection on LG C2 42. Highly recommend. I owned a CX for 3 years and had no burn in (gave that one to my sibling now), but always great to have the peace of mind. Better safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television protection coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the protection plan, but it's coverage is robust and puts my worries at ease.

    I would recommend this to a friend