Customer Ratings & Reviews

When getting a new TV definitely get their geek squad protection. They come to you if there’s any problems.

Peace of mind is priceless but I got xtended warranty at a great price

Very knowledgeable and friendly, answered questions so that I can understand more about Tech. I was able to set up myself, thanks to them! Really like BEST BUY, thats why i puchased my second TOSHIBA FIRESTICK from there.

More convenient one solution to get help when needed

I have always purchased the Best Buy Protection Plan on big-ticketed items like TVs, laptops that could easily get damaged. I had been advised not to get it as it is a waste of money since products are built to last. But not all products do. For the $500/5yr Protection Plan I purchased in 2010, I have called Geek Squad several times to fix my broken TV. Paid $0 on all those house calls. When they could not fix the TV in my last service call, they replaced it. What did I get? A $1000 credit to go towards the purchase of a new one...Of course, I purchased the Protection Plan, thus this review :)

Good for everyone...... Good purchase.............

Excellent everyway. I would recommend this ptoduct

I had the 5 year protection plan on my GX 77” oled and had issues with the tv. Geek squad tried a repair which didn’t work so they replaced the tv with a new G3 77” oled. I would recommend this plan (which I got again on this tv)

Fast and prompt service. I highly recommend the service!

Great pic! I think this is a great tv! Works well and the picture is great

Geek Squad Protection is a must have on basically anything with how useful it is

The Geek Squad gives you all the reassurance you need with a new product that IF anything goes wrong, you're covered. Samsung has a good warranty but with the Geek Squad behind you the worries are gone.

I have used Geek Squad in the past and was happy with them. I haven’t used them lately, but feel they will be good.

Perfect .

Highly recommend signing up for the Geek Squad. Whenever I have tech issues, I can easily contact them and get help over the phone or make an appointment to see someone in person. They really do help you try to resolve computer issues and answers your questions. I also contact Best buy corporate for geek squad help and everyone was so professional and nice.

I hope I don't have to use the 5 year protection, but it's worth it for my new 77" tv

Avoid the hassle and expense of buyi g a new tv. I had two tv fail after 3 years. Both were covered by the 5 year extended warranty and either fixed or replaced without any hassle. I bought a plasma tv 14 years ago and still works without issue. These LEDs are less reliable

Honestly the best investment.I buy from Best Buy as opposed to others because of their great service plans and customer service of that plan maintenance. I will try to buy open box on most items, with the warranty it usually pays for the difference while protecting my investment.

Geek squad will answer all your tech questions. Use it as it’s provided with purchase! Thanks Best Buy!

In love with the sound bar. The bass is amazing. I have it for my bedroom, bass shakes the whole room even on a low volume.