Customer Ratings & Reviews

Purchased the BB Geek Squad 5 year warranty as I purchased a new 65” LG G4 OLED.

Can’t go wrong with Geek Squad protection, ease of mind having coverage if something happens.

The Gerk Squad is a AWESOME service i have never had a issue

To have 5 years of worry-free warranty for a very few bucks just makes enormous amount of sense.

The protection plan gives the people an opportunity to not worry about getting the replacement or the money back.

Date: 04-13-2024 When purchasing an expensive item (TV, other) I would get the additional extended coverage and the Best Buy Total Tech subscription so as to ensure you are covered. R. Stewart

I have not needed to use this, but the piece of mind I have makes it worth it.

I brought a insignia TV 2 yrs ago and recently it died on me but thanks to geek squad they did what they could but it was dead. But did help with my questions and help me understand my options and where to go from there.

I really hate the geek squad when it comes to cell phones, but, my TV experience with geek squad was exceptional. They were quick, and had some options I wanted at a super low price. They were also ready to take care of my situation, before I was, that is quick service

Professional Service explaining how to properly setup tv

Hope to never have to use this on the TV we purchased for the family room

Geek Squad service is a super value - I have used it for repair or replacement many times over the years. It pays for itself in the long run. I never buy a major appliance or electronics without it. And only Best Buy has the Best Buy Geek Squad service. It is one of the main reasons I buy from Best Buy.

Gsp is a must for all my products from best buy. I dont really recommend totaltech if you don’t need computer help. But if you are a frequent buyer i recommend just purchasing the geeksquad protection plan on your items. If you purchase totaltech youll be paying more for the membership every year than the plan outright for each item.

The geek squad agents did a great job mounting my tv and hooking everything up plus a some basic training.

We bought the 5-Yr warranty from Best Buy for our 55-in TV. We had a problem about 2 years later which was fully covered by the plan. We had a pixel issue about 5 months later which couldn't be fixed. Best Buy replaced the TV with the newest version for no charge at all. They even delivered it to my house and picked up on the old one! I will be buying the plan again.

Best warranty for the insignia tv. Really reccomend.

This is a subscription that I plan to use if there is an issue with my purchase

very good deal-its good when at if your tv goes out and it doesnt work basically you get a new tv

This right here is a must have. They brought in my TV and it had a crack in the middle of it and I called them and they came out the next day with a brand new TV. They didn't ask a lot of questions they just replaced it they said my warranty was good and it was here to help me answer me if I had any problems or complications called them and they will take care of everything. Having a warranty on your stuff that you purchase at Best Buy is the best thing that you can ever do.

Well, I haven’t had the need to use the service as yet, but when I do I will be expecting to be satisfied.