Customer Ratings & Reviews

Since the Samsung t.v. collapsed with in the first couple of years, and my t.v. was replaced with a Sony, because of the 5 yr. warranty I bought in the beginning ~~ I bought another 5 yr. warranty for the new Sony.

My son is not the easiest on equipment and there really needs the protection

I always get the warranty when I buy TVs or high price electronics.

This was the best Warranty for my purchase.My Samsung television Warranty gave me piece of mind.

My nephew took it out and assembled it with no trouble at all. I bought the warrany for my peace of mind. It was my first time purchasing a tv with these capabilities and wanted to be sure I got good performance from it.

After spending over a grand on a 55 inch Sony Oled tv, the 5 year protection is a MUST HAVE for added peace of mind. This gives you an additional 4 years after the 1 year manufacturer's warranty expires. To me, this was a "no brainer" and since the TV was on sale with 900 dollars off the MSRP, the 5 year plan even cost me less.

I never disappointed at Best Buy or Geek Squad’s quality of service. I haven’t had to take any help from Geek Squad for my recent purchases. But I have in the past and I never regretted my decision.

Get the protection! You wont regret it, and it can sace you money in the long run!

The price of the warranty has doubled however down the line I will definitely appreciate having purchase the warranty should the tv have issues.

Best Buy stands behind their products so I always buy the protection plan. Many people feel that the plans are a waste of money but they are wonderful if you have a problem with a product. I have bought many plans and never used them but on the other hand I have had plans on larger purchases that ended up being a tremendous product to invest in for the future of my purchase. I always spend the few extra dollars for my protection and peace of mind.

I am a very happy customer with Best Buy. Geek Squad these guys are great in putting my TV together and informing me on how to use it A GREAT BUNCH OF GUYS

Only used the service once so far but it was simple and the Geek Squad were very helpful!

This gives us confidence in our purchase and we know that if there is an issue we can call the geek squad .

Uses it in the past and hope to have a seamless experience if I’m in need again.

Worth the money and would do again I would recommend

Honestly the best investment.I buy from Best Buy as opposed to others because of their great service plans and customer service of that plan maintenance. I will try to buy open box on most items, with the warranty it usually pays for the difference while protecting my investment.

The original TV and delivery went flawlessly. Somewhat disappointed in taking nearly the entire week for replacement.

I buy protection plans on all of our TVs and computers and have used them on both. Best Buy doesn’t mess around and takes care of things if there is a problem. This is the only company I buy protection plans from because of this. No headaches and hassle free.

Awesome yes it was the best experience of my life at Best Buy

Make sure you get the protection plus. You will need this if you have little kids.