Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30238 reviews
(30,238 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Protection Plan Claim
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Denise was very professional and knoedgeable about the claims process and made it very easy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extended warranty is worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The value was great and worth the extra warranty on the TV.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Defective screen, large central white halo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a large central white halo in the middle of the TV screen. I only found out about this AFTER mounting it unfortunately (having adhered to all instructions and precautions very carefully). I am a healthcare worker and have to travel for work a lot so by the time I got back home, unpackaged it and set up the wall mount, it was on day 16th from delivery date (past the 15 day return policy. Very unfair). Extremely disappointed at Sony products. Do NOT buy.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Never used cant give opinion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had to use it so can't say if it's good or not can't give and opinion
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Geek squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very low price for the years of service protection ever
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great confidence in knowing that this will be protected for 5 years.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents helped with my return of my tv due to a crack in the screen.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Spend the money, you wont regret it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the cost to have the security. Great to know you have the extra support
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent had to use it yet, but it was a great price for $99 added to tv.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace in mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy warranty on electronic. Doing so will give you peace in mind.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Reviews
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this purchase so much. They are easy to work with and they help so much.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Extended Warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchased Best Buy's GSP when I purchase large ticket items (e.g. TV, Computer, etc.) and they usually don't disappoint. Just make sure when you're purchasing a GSP that it doesn't run the same length of time as the manufacturer's warranty because it's pointless at that point. Other than that, replacing a defective unit is fairly easy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 5 out of 5 stars
Geek Squad Installed my new TV perfectly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received excellent service from the Geek Squad as they brought the new TV that I had purchased and installed it for me. They also asked me if I had an questions about the operation of it so that they could explain. Everything I wondered about they did explain. And if any other questions arise I know I can call them up to get the answer. They are always courteous and helpful.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent professional and polite would definitely do this again.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome problem solvers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly staff, they solve problems with products rather quickly and have them either fixed or replaced in a timely manner.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gr8t back up incase anything breaks smart to be sure to have it protected
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection satisfaction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thnak god for protection because i can get another tv or get it fixed if anything wrong happens to my electronics. I love Best Buy items.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Backup incase it breaks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was not a bad value for protecting your investment.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best squad around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents are super friendly and was very informative about my purchase.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great to know that I have a service plan in case something goes wrong.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


