Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30238 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 30,238 reviews
  • Rated 5 out of 5 stars

    Protection Plan Claim

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Denise was very professional and knoedgeable about the claims process and made it very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty is worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value was great and worth the extra warranty on the TV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective screen, large central white halo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a large central white halo in the middle of the TV screen. I only found out about this AFTER mounting it unfortunately (having adhered to all instructions and precautions very carefully). I am a healthcare worker and have to travel for work a lot so by the time I got back home, unpackaged it and set up the wall mount, it was on day 16th from delivery date (past the 15 day return policy. Very unfair). Extremely disappointed at Sony products. Do NOT buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Never used cant give opinion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it so can't say if it's good or not can't give and opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low price for the years of service protection ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great confidence in knowing that this will be protected for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped with my return of my tv due to a crack in the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend the money, you wont regret it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost to have the security. Great to know you have the extra support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet, but it was a great price for $99 added to tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace in mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy warranty on electronic. Doing so will give you peace in mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviews

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase so much. They are easy to work with and they help so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extended Warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchased Best Buy's GSP when I purchase large ticket items (e.g. TV, Computer, etc.) and they usually don't disappoint. Just make sure when you're purchasing a GSP that it doesn't run the same length of time as the manufacturer's warranty because it's pointless at that point. Other than that, replacing a defective unit is fairly easy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek Squad Installed my new TV perfectly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent service from the Geek Squad as they brought the new TV that I had purchased and installed it for me. They also asked me if I had an questions about the operation of it so that they could explain. Everything I wondered about they did explain. And if any other questions arise I know I can call them up to get the answer. They are always courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional and polite would definitely do this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome problem solvers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staff, they solve problems with products rather quickly and have them either fixed or replaced in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gr8t back up incase anything breaks smart to be sure to have it protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection satisfaction

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thnak god for protection because i can get another tv or get it fixed if anything wrong happens to my electronics. I love Best Buy items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup incase it breaks.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not a bad value for protecting your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best squad around

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are super friendly and was very informative about my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know that I have a service plan in case something goes wrong.

    I would recommend this to a friend