Customer Ratings & Reviews

We had a crack in our TV and Best Buy replaced it the next day! We had our brand new TV set up and running for thanksgiving football! Thankful for the Best Buy annd geek squads awesome customer service!

I have had Geek Squad protection since I bought my computer and laptop. I have put it to great use. All I have to do is call the number and someone is there to help me. When I had a hardware problem I was told to take the computer to the store. The Geek Squad fixed that problem also and because I had the contract there was no charge. Since I am an older senior citizen I do not have the know how to fix the more complicated problems. Just call the Geek Squad is my motto. They are always there and will help you out, and with a smile.

Good for the value, feels good to know that the Geek Squad has my back

hope to never have to use them for no reason to to

Very smooth delivery. Very friendly installation. 10/10

Never an issue is I need to return anything. No questions asked!

Amazing service. Timely, professional and took great care of the surroundings.

Bought a new 75"tv and thought it would be in my best interest to get.

I always buy a warranty with electronic to avoid headaches on breakdowns.

The agents came out to my home to see if there was a problem with my television. As well they came out to my home to help me find a replacement tv and delivered my new tv.

I appreciate the addition of extended warranty a lot for electronics and other devices. Best Buy is good at taking care of issues that occur down the road, particularly if you have this extra coverage.

Like I would say before it's good to get warranty on your items it's very important because you don't know what can happen to your items and I want to say thank you Geek Squad for helping me in exchanging my TV for the same price TV

Geek squad protection is the one reason I will always buy my electronics from Best Buy.

Really nice for gaming and anything else I say any want looking for monitor or something similar this is the best.

Best custom service, I love buying my home electronics from this store

great peace of mind, and hassle free, can even transfer to another person

Peace of mind in case a product becomes a lemon. Anything man made eventually crumbles. Protection plan are a must. Helps save money when you need to get a replacement or fix on an expensive product.

I’ll never not use this service after having an issue with the TV. Take it back no questions asked

The extended warranty is always a good idea especially when you are dealing with expensive electronics which is all of them, I always get the extended warranty and it has saved me several times, I've had many items that have stood the test of time but with any mass produced products there are always a few issues, most of them are fine but if I end up with a flawed iten the extended warranty means I don't need to worry.

had geek squad protection on this tv screen went out so they covered all but a few dollars of the cost of a new model to replace old one....