Customer Ratings & Reviews

Have geek squad with every purchase because of their reliability and excellent service

Geek Squad does upstairs delivery, setup and haul; away and rescues my bad back. I used Best Buy's crack service division, The Geek Squad to install my new 77 inch HDTV in our small home theater room upstairs. They exceeded all my expectations from speed, cost technical smarts, courtesy and COVID-19 safety. Price was more than reasonable for the total value we received!

Great service from Yaz T, CIA Sr. Geek squad. She very helpful in processing our store credit for our malfunctioning TV.

After having my 70" Hisense for only 2 years and it went out i decided to get the extra coverage. Although i feel Samsung is a quality product i feel safer with the extended coverage.

Dunno what to say here. I didnt even take it outta the box

Great service. They chose to replace my tv rather than fix. Got an upgraded tv at no additional cost. Team that brought the new tv to my home was very punctual and communicative through the process. Highly recommend

I bought this tv for my mom and dad and they are in love with it

Haven’t used it yet! Hope I never have to but good to have

I like the idea of having extra protection. My hope was that it would be added on to the original warranty instead of dual coverage. Our last TV purchase was from Best Buy in 2007. That TV died "one day," after the warranty was up. It was a $500 repair to replace the motherboard. It is my hope that this new TV will last us 13+ yrs. without any costly repairs.

Geek squad was great and fast results in getting your problems solved

This is a great basic TV. I already had a sound bar and Roku, so I didn't need a Smart TV. The sound and picture are great and it was easy to set-up.

Love the Geek Squad. Haven't needed thier service very often as I like to purchase top quality products. When I hVe needed them, thier service was top notch.

Great Protection Plan for a good price for my device.

Geek Squad is always there to have your back! I dont have too many problems, but when i have, The Geek Squad has always been there to help, and be worth every other time I've purchased this protection!

Love the piece of mind. This is for eighteen year old granddaughter. Gaming, movies, constant use. Protection gives piece of mind

Delivery came on time and they brought it up to my apartment on a third floor walkup. It was one of the hottest days this summer and I really appreciated the service. Communication was very good with updates on delivery status as well. TV is light and thin. Unboxing and getting it out of the box was very simple. You'll see what I mean :)

Fabulous and highly known about anything electronic these guys are great

The agents were very knowledgeable and very proffessional

Hope you don't need it but 5 years covers it. My Vizio panel went bad after 4years 10 months, 5 Year got me into my new LG without having to pay hardly anything out of pocket! Was easy to call and initiate with Best Buy, had a new TV next day.

Rather get the most out of your purchase why not be safe than sorry