Customer Ratings & Reviews

Best opinion ever.................................

My experience with the home theater personnel was absolutely excellent.

Great picture, doesn’t over heat my sons room, we needed with a smart tv that was big enough to replace his 75inch (Gamer) and this is perfect

I had a five-year plan on my previous TV which went up unexpectedly. It took a couple weeks to have the TV looked at but they found it done. When they issued the replacement they gave me full value towards the new one. I actually upgraded my TV from the 50 inch switch died to a new 55 inch same brand for about 30 bucks!

Geek squad changed my tv components when i bought my first samsung and everytime I had an issue with the TV they would take care of it

Protection plan for tv hopeful we never need to use it

Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

Hopefully won't need the protection but its woth having

Very professional service great job, no problems at all.

Purchasing the stuff gives me this good state that I would be taken care of if anything should happen. It makes me not to worry too much. Life is already stressful to be thinking about this kind of thing

Awesome customer service, made purchasing the tv so easy and quick!

Geek Squad is fantastic very organized and pretty professional at what needs to get ✅

An amazing computer!…I needed one for my son since he’s homeschooled…Best Buy and HP is my store and product brand for electronics for school…I highly recommend this product no issues…

Worth every penny. Always opt for the extra service.

Amazingly good! I had a situation with my TV and they just fix it in a minute

The protection plan was explained to us and how it worked and it was a no-brainer as far as we were concerned. We purchased this as well along with our TV.

Very fast set up. They helped me set up the apps on the TV

We have purchased this coverage on another TV and it really paid off for us! The TV had a defect after 3 years of use and this protection coverage replaced it. Of course the model was discontinued so they gave us another TV... for the same amount we had paid 3 years earlier! We were upgraded to a state of the art TV with all the bells and whistles! It is worth investing in this coverage!! We will always purchase it for our high end purchases!

Exellent! So glad I did this. Pros fast, came out and diagnosed within a week, replaced my tv great customer service stateside. WELL worth the cost. Cons call center transferred overseas dropped calls twice after long wait times. Couldnt purchase protection plan over the phone for replacement had to go into Best Buys store to repurchase.

Protection is good for tv and customer service is awesome