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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30274 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 30,274 reviews
  • Rated 5 out of 5 stars

    Protecting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be against extended warranties with the thought that it was just a waste of money. Then I married a woman that thought she could fix anything herself and typically did more damage. Now I buy the Geek Squad warranties on everything I purchase with implicit instructions that if it breaks, schedule maintenance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good chioce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best chioce if you have kids in your home..they cover all major issues and breakage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DID AN AMAZING JOB THANK YOU GUYS. HAPPY HOLIDAYS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME CUSTOMER SERVICE. THANK YOU FOR YOUR HARD WORK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In case of problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this just in case of technical issues or difficulties with our TV unit. Its better to have a back up on top of the limited warranty and I believe it is easier and convenient to schedule a service with the geek squad compared to the actual warranty company. At least that's what I heard from the actual agent as a tip of advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life line..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always added extra protection on my televisions, but never had to use it. Just in case. I wish I had it on my gifted Hisense television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad protection on major purchases recently used it on an oven that we got 4 years ago and they tried to fix it but ultimately replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the service yet but have in the past and it was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong at this price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong at this price! Added mainly for the cost & protection ov the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 year protection as a piece of mind after my last tv had issues right after the factory warranty expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. They replaced my Vizio 58 inch TV, purchased in Nov 2020. After verifying it could not be fixed they offered me my choice of several comparable TVs. The whole process was quick and easy. All it cost was the price of a new 2yr protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad helped me through easily.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our LG TV was delivered I wanted to have it all set up before my husband got home and the Geed Squad help me through the set up and it was nice and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty is great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty is great and come in handy just in case one of your items break down….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must buy when I purchase an item with a high price. If anything goes wrong best buy will either fix the item or replace it with a similar item. So I always make sure I buy the extra protection. It saves me from frustration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is an awesome TV. Easy to use. Perfect for our living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out to my home to fix the speaker on my Samsung TV. The TV was bought new but the speaker was faulty. They fixed the issue and were out in about 20 minutes from my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You only need it if you don't have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad protection because I've unfortunately had to use it once before on a 75" TV which was only a year old. The process was quite easy and I received an extremely equitable resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents knew what they were doing which was a pleasant surprise. Installed item for my elderly Mother without and issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good new tv for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is a great replacement for our old one that broke. best buy protection makes us feel alot better about the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movies.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . I will also be purchasing the protection for gifts for my parents so they can also have the same piece of mind. I purchased this back up plan in connection with one of the TVs that I use for gaming and watching streaming movies It is great to know that I can have the peace of mind that my item will get fixed if there is a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate having the protection of Geek Squad! The ease with them is great.

    I would recommend this to a friend