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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30289 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 30,289 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a 70" television I bought from Best Buy. I will have 5 years of coverage. I have had several of these plans before but only had to use one on a Yuneec drone I got a couple of years ago. If they are as nice with my TV plan as they were with the drone I should have no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not needed 2 weeks waited for delivery And wasn't happy with the tv

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    my geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek.squad is amazing it saves you money i highly recommend it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-yr standard geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problem getting 5-year protection via phone. The individual was so helpful, attentive and answered all of our questions. It was the easiest purchase ever. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek-squad rocks and best buy treats u with high priority when u have an issue no hassle service and they are so knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage and protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Must have for expensive electronics and home appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Purchasing the Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I've purchased has the Geek Squad protection. It's another way of protecting your devices in case something naturally damages your product. Please take care of your items customers and the Geek Squad will take care of you! The store I purchase my items at are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the Security, BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh the peace that 5-years without having to worry about paying for television repairs brings. Replaced my 2015 Samsung with the 2020 Samsung because it’s screen was going bad. Wished I had bought this security back then, but I never thought I’d need it. I knew better when I bought the new tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed yet and hope I don't! But I learned my lesson to have it on standby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty in the business hands down. If buying an expensive product, well worth spending a little extra for the extended warranty. Especially worth it for oled tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the extended warranty from Best Buy. It always pays off for us. Incredible service after you get past the first round of questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was very cheap for the coverage. It was around $20 for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service with time of service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little problem with color and picture it was replace it in 2day.Technician came the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally purchase warranties on all the products I buy, but never use them and the warranties then expire. My television had a screen issue, called geek squad, geek squad came to service my television, geek squad could not fix the problem, television was then exchanged using the warranty. Great warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary because large screens not reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first large screen TV developed an issue after only 3 years. It had to be replaced. The last two years, we had multiple visits from Geek Squad trying to keep TV working. Finally bought a new one and bought this program because large screens not as reliable and require more maintenance....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my tv. A part was ordered by symptom over the phone. When I received the part a technician came out and installed the part. It did not repair the problem. The tv was actually replaced with a tv with a larger screen and better features than my set. I am completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and I will continues to buy electronics from best buy and fantastic customer service representatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase one of Best Buys extended warranties. They are always helpful on the phone when I need them. They are responsive and fast with service. My worry is always that a company is going to find some loophole to not honor an extended warrantly, but Best Buy always comes through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase one of Best Buys extended warranties. They are always helpful on the phone when I need them. They are responsive and fast with service. My worry is always that a company is going to find some loophole to not honor an extended warrantly, but Best Buy always comes through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy purchase. Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you consider that any television over 50" must be serviced in the house (can't be returned to the store for service). This 5 year warrantee for $50 was an easy purchase.

    I would recommend this to a friend