Customer Ratings & Reviews

Geek Squad and Total Tech with Best Buy are a must have. I have had Geek Squad provide the following services: desktop/laptop setup, laptap "wiping", laptop key board replacement, Virus cleanup, and troubleshooting. You should not pass on the support packages.

So glad I got the extra protection. I don’t get it for every purchase, but this is one product I couldn’t protect against surges because of space limitations behind the product. If you can spend a little extra money on the major appliances/products then the protection is worth it.

Excellent store to go, staff is super knowledgeable. Super attentive, my store of choice

Gives me peace of mind knowing my tv is protected from any accidental damage or breakdowns

Happy with the service and quality. I’ve used this product before and it works

Because we got this TV for my parents, we thought it wise to get them the protection package as well! Am grateful we have that safety plan in place for whatever might happen!

I bought this TV December 31st, 2014. Still works fine. You get what you pay for and I think I got a good deal. You have to fiddle with the settings at first but once you find a configuration you like you're set. It comes with its own presets but I don't care for them. Not mind blowing but its a good picture. I watch 1080 movies and play Xbox 360 (720) and have no complaints. 5 stars if I could access Netflix through the TV. If you're on a budget like me you're getting your monies worth and then some.

I have had Geek Squard service for my last 3 flat screen tvs . Great service .

Really good product, bought for my brothers room and he loves it!

Honestly not a big fan of “warranties” or as Best Buy calls it “geek squad protection” but in their case, they are the exception to the rule. I have never had a single issue with a product needing repair when I purchased their protection plan. They are pretty much the only company, who offers them instore, I can say that about. Kudos Best Buy!!!

Geek squad service are too good from best buy I recommend to everyone.

I haven’t had any problems with it yet! I only wish that the sound quality was better.

The agents are good people who are professional and good at their job.

Geek Squad set up the TV & got it started. They were helpful & open to questions. We mounted it to the wall later.

I purchased this for my big screen Vizio tv. The sound would go out but picture remained. I called geek squad, whk sent out z 3rd party repair in a couple days and he replaced the bad motherboard a week later.

It's worth having and I recommend it to anyone that's thinking about it!

Awesome protection plan. Worth spending the extra money if expecting to keep the tv long term.

I haven't use my warranty yet and hopefully i don't have to.

knowing that I have a warranty on my TV gives me a lot of ease and no worries on my back I'm very grateful for the insurance

I've used the Geek Squad previously to mount my 65' inch TV and they did an excellent job. This is the first time that I've purchased an extended warranty for my TV through Best Buy. I was told by a family friend the service is excellent just in case my TV begins to act up.