Customer Ratings & Reviews

I installed the tv my self the geek squad just delivered it

The 5 year garanty was honored and i got a new tv at no cost only paid for the 5 year garanty

Great tv. I have not had to use geek squad as i have had no issues

Great affordable TV, its very sleek, works great and its pretty big. Overall happy with the purchase, also it was extremely easy to install.

Geek squad is always good to have if I can insurance on your TV. It’s always nice and it eases your mind knowing you have insurance on your TV or your appliances.

I love it just for the peace of mind!!! I love that I don’t have to ever worry the next two years!!

A must buy. Never had an issue with Geek Squad, any issues was resolved with a replacement.

Absolutely amazing customer service, very helpful and friendly.. they fixed all issues ive ever had with ease.

Well its geek squad. I don't buy anything with out it. Always been able to work any issues with the items i have protected by GeekSquad. Excellent service.

They are really friendly and helpful, love their costumer services

I am not tech minded much at all, so when I encounter a issue or problem in the tech field, my go to people are the Geek Squad. They are fantastic and I'd be lost if I didn't have them to reach out too when I have difficulties or questions. Best investment I have every made.

Tv has nice colored and everything is easy to understand

AMAZING PRODUCTS AND AMAZING SERVICE!!!! I LOVED EVERYTHING ABOUT MY TV AND THE GEEKSQUAD WAS GREAT

Geek Squad product protection plans are a MUST! It's great having the this plan because accidents happen! The Squad is always knowledgeable as well. I always buy a protection plan with items I purchase from Best Buy. It's such a great service offered!

I had a Samsung 50" 1080p TV that went out and was non-repairable after 15 months. I replaced it with a Samsung 50" 4K TV and decided that it would be good to have a backup plan, so I bought the 5 year Service Policy when I bought the new TV. I didn't want to feel cheated by Samsung again and I know that the Geek Squad and Best Buy will back up the product.

It's good to have Geek Squad Service around just in case you may need them.

The service and follow up are very good. This is a much better alternative to square trade. The 2 year plan is essentially worth one extra year after the factory warranty expires. But no extensive calls with the manufacturer that will leave you exhausted and angry. The Geek Squad experience I had with my TV was a piece of cake.

have not used this yet as the tv is new! Not familiar with their service team.

I had to geek squad on my 65 inch color TV in my computers. They were good anytime I bought a back I had a problem somebody came out no problem. Thank you Best Buy.

They seem to do a good job of taking care of you and honoring their word