Customer Ratings & Reviews

For big ticket items, this seems like a must have.

I bought the 5 year warranty on my TV. I’ve used the Greek squad in the pass and was pleased with their work but have had no problems with my TV

Super Happy I got this it gave more peace of mind that I have it available!

Definitely worth getting the extended warranty, especially if you have little kids

Haven’t needed to use this and hopefully won’t. But I wished I had it on my last television that went out after a year and a half. Could have saved hundreds of dollars.

Our tv went out and I was so glad to have the protection plan! Geek squad was super helpful and got us squared away!

Its a piece of mind and easy to use if needed in future.

I love that I have the two year plan. When my tv went out. Best Buy gave me a brand new one. No cost to me.

I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?

Purchased this Geek Squad protection plan to hedge my investment into our new Sony flat screen TV. Hopefully, I may never have to use it but if I do, I am confident that Best Buy will fix the problem quickly and without any hassles.

5 year warranty for a very decent price. It's hard to review something I haven't use but it's an affordable insurance. Never used Geek Squad before. Didn't like Best buy's last insurance partner.

I love the quality, features, and being able to stream movies concerts and other special events

Geek squad offers good service if you need protection and security for an electrical device its a must have

5 years protection, nce to work with, good customer support.

Agents loaded in to my car with such professionalism

When my old tv's screen broke out of nowhere, the Geek squad did all they could, but nothing could be done for the screen, but they gave the credit (the price of the tv) so I could buy another one.

When my old tv's screen broke out of nowhere, the Geek squad did all they could, but nothing could be done for the screen, but they gave the credit (the price of the tv) so I could buy another one.

Best Buy of Paramus is the best around, good customer service 5 stars

I absolutely love the Geek Squad. Anytime I call with any questions (no matter how simple, hard or ridiculous) they find the best answers and give the best advice. The reason I insist on purchasing all of my electronics at best buy is solely due to the Geek Squad.

Best Buy's customer service has always been tops when I've ever had issues with any products purchased with the available extra warranties, plus the manufacturers warranty. It's Best to Buy the extra protection, from Best Buy!!