Customer Ratings & Reviews

I feel secure each time i purchase this. The value in having this service is the best security possible.

This tv is a great addition to the living room. Pair this bad boy with a soundbar and youve got yourself an at home theater!

Haven't had to use it yet, but I feel like it was a good purchase.

Great thing to buy when you buy your electronics and appliances to protect them in case of malfunction

For the price you can't go wrong. These smart TVs seem to have too many intricacies not to get the 5 year plan. Price was great.

I really like geek squad they are fast and make sure you are satisfied

I paid $300 for the TV open box and got 5 years warranty

Great add on service, very knowledgeable, Would by it again

Worth it to keep the new TV on the up and up for 5 years!

It's a good insurance in case your item stopped working. I haven't used it so far, but, based on my experience with Best Buy they will fix or replace your item.

The first year if this warrenty does not include Geek Squad until the Mfg's warrenty is over. They don't tell you that in the store. The Mfg rep is very hard to get ahold of to get support and they won't come to your house, just come in thru the internet. That doesn't help if the problem is intermittent.

Polite and respectful. Agent wore shoes covers which I really appreciated. Approved a replacement tv straight away when it was deemed not cast effective to fix the old one.

I had issues with my previous tv. That s why i am really glad i have protection.

excellent. on time. very knowledegable. highly recommend.

Hopefully will never have to use it. I always buy warranty. You never know what may happen.

Have used the Geek Squad twice since I bought it. Both times for installation of appliances. Men are very professional and respectful of COVID-19.. Great job installing and will use them again.

excellent product, always ready to service and get you back on line.

I love Geek Squad. Geek Squad has always been helpful with all of my devices. I don't let anyone else touch any of my electronics. I am glad to have Geek Squad services for all of my electronics.

I have this service on both of my TVs. It should be great. Price was reasonable and worth it.

The television I had wasn't one they were able to replace as the brand didn't provide parts (to America?). In place of a mediocre HD tv, I received an (upgrade) 4K television, with Apps that are actually useful.