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Customer reviews

Rating 4.7 out of 5 stars with 30366 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 466 Showing 9,301-9,320 of 30,366 reviews
  • Rated 5 out of 5 stars

    Geek Squad refunded my purchase price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad protection on my old tv and glad I did. Tv died 18 months later. Best Buy was not able to get the part so refunded me the full purchase price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The man I talk to is like he don’t want to help me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My air conditioner I was not able to get a refund or repair for it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always add the Geek Squad to our computer purchases ,because we have been able to fix, clear out, or figure out any problems with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent talk us through the process of working are tvs. He made it super easy. It was on in minutes. I recommend getting this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    was very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent got everything working for me when I was stumped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing way to protect your investment for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service that you can purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful that this service exists. Life saver. You will never regret purchasing this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had geek squad before on other computers and pleased with their service and quickness and fixed my issues too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment anyone can make. Gives to a piece of mind knowing if something goes wrong the geek squad will be there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job a warranty should do. Not much else to say.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as i heard about technician they all do thier job very well.however i didnt get any help iam sure will get help if in case i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr protection worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan on larger/expensive products. I HAVE used these plans on multiple products over the years & have found them to be worth it every time. Even if only for the free cleanings that is offered. (Everyone gets dust)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back Up Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a back up plan if anything should happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me guide me through my mount set up and our my WiFi on the tv best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for a good price during Black Friday sale it’s worth the money just case you cause some damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen why not have some insurance? If your item breaks take it to them and they will fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tcl tv 65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great price. I personally like this smart tv. I understand how each function works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this television. I was worried it would be too large for our small space but it's perfect - just moved the smaller one into our bedroom. Easy to use as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to get what you need done. No complaints from me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Geek service protection for years. It is always helpful to know that you have someone there who can take care of your requirements promptly!

    I would recommend this to a friend