Customer Ratings & Reviews

Love there protection plans. Easy to get my stuff fixed or replaced. I always buy certain products from them cause if there protection plan.

Love there protection plans. Easy to get my stuff fixed or replaced. I always buy certain products from them cause if there protection plan.

Got the coverage that I needed for a reasonable price.

I've only had to use this service once. I called the help desk and they were actually able to fix my issue over the phone. I didn't have to pack up and bring to store. Excellent!

Best Buy still has the policies around. Go get you one! It will be worth it.

Great protection. Not like a bodyguard or anything, just protection from the Geek Squad! I earn points for this review.

I mounted and hooked up my own tv and love Hisense TVs about to purchase the 82 for my family room

Good service that is helpful and timely. Good add on

I'm estatic that ill be protected with renewal option for my investment since I purchased Element and that was a nightmare ., Manufacturer warranty -Element gets you $99 shipping bill and refurbished product that may or may not work.

Geek squad protect is good to have. It covers your purchase entirely.

Protection plan completely replaced our big screen that went out inside of the 2 yr plan. Highly recommend.

Haven't had to use this plan, but the peace of mind was worth it. My last tv, a Sony, was unrepairable after only 2 1/2 years with no protection plan.

Technicians were helpful and friendly, giving assistance where needed

I will never buy a Samsung tv again because it died so early(6 years)

I just bought a new laptop in September, a Dell, and loved it. Then it stopped working in December. I took it to Geek Squad and turned it in for repairs. Got it back within the promised time frame and it's working great again.

Geek squad is the best, they truly know there business and it a pleasure having them protect my electronics.

Geek squad is always available and are fairly knowledgeable!

Love this warranty, recommended by all my friends, including friends that work or worked at Best Buy with nothing but good things to say; needless to say, I bought it. I have yet to use it, so my review may change.

Currently I have not had to use the service that covers smart tv, but when I call for support they are always attentive to all my questions, and they always call me to ask how we were in the service.

I always get Geek Squad with all my purchases as they are great and very knowledgeable. I have never been disappointed in their work and service