Customer Ratings & Reviews

I bought the Geek Squad service plan for my new Insignia 55" 4K Roku TV. Modern electronics don't seem to last as long as they used to (the TV that this one replaced was a Panasonic 32" that served me well for 15 years). Hope I won't have to use it, but I thought it was reasonable insurance.

Timely, honest, professional, and knowledgeable technicians

The geek squad with Best Buy are great. The team is just a call away.

Remarkable usage! Great deal on sale for half the price

Nice buy. On best buy. I recommend all my friends and family

I feel a sense of comfort and security, knowing the Geek Squad has my back whenever I buy a product at Best Buy. They are reliable, courteous, and indispensable

Hopefully we never need it. Purchase was easy and we have found the Best Buy program works great.

I purchased the 2 year Geek squad protection plan, for the tv therefore if there are any issues they will come out and address and fix them.

I bought the 5 year warranty and well worth it. My tv started acting up the last year of the warranty and I called best buy and they quickly brought me a brand new tv.

I always buy protection plan because if something goes wrong the geek squad will repair or give you a new tv well worth the $. Also total tech support is awesome

GET THE PLAN, IT IS WELL WORTH IT. YOU DON'T WANT ANY ISSUES IF OR WHEN YOUR PRODUCT BREAKS DOWN. THIS IS QUALITY INSURANCE FOR YOUR PRODUCT.

The agents took the time to explain every feature and details

Better get this because, if the remote goes bad your in trouble

The quality of equipment really interferes with geek squad interaction. Since initial instal and set up they’ve been great in answering questions and troubleshooting

Geek squad personnel were great. I was disappointed that it took a week to get the TV delivered. That doesn’t seem reasonable. Just poor management.

This is the best equipment protection that I've ever purchased.

Geek Quad protection is very good warranty and helpful people with any issue, I purchased this additional with every purchase I buy when available,

Now days you have to protect your investment and with this plan I have a piece of mind if something goes wrong with the product

Always purchase warranty Best Buy has great warranty service

If my nephew breaks his printer than I won't be out the money to get him another one. If he is like the rest of his family this will be money well spent.