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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30393 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 547 Showing 10,921-10,940 of 30,393 reviews
  • Rated 5 out of 5 stars

    Buy Geek Squad Protection !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy anything without Geek Squad Protection ! They are really good. Fast, friendly and well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all of my stuff did not transfer over to my new computer. no virus protection transfer had to do it myself. thats what i paid for so i wouldnt have to do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best deal to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have as the geekk squad delivered and hung the tv. Hooked up the sound bar and all our additional equipment and made sure everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very helpful with tips to mount my television correctly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty for Fire tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received email for setup almost immediately after purchase. For a tv I believe it is necessary just in case the tv doesn't work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the TV I purchased for my college girls. Gives me peace of mind knowing that they can get help with any problem without my having to drive 100 miles to assist them. 5 years of peace...yea!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting this with every purchase. Anything can happen. On top of that the customer service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I have the plan. Service was great on the phone and at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan. A must buy for when needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan if your hardware breaks down. Good insurance plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price for the protection is exceptional, You never know when you might need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incase my TV drops and breaks from mother nature or screaming at my cat. I'll pay for the extra because who knows what the future will hold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing i didn't care for is that it took a few days before a tech could help me but when he did, he was very good, informative & polite. i'm glad i signed up with the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Geek Squad Purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 65" TV and New Clothes Dryer for Peace of Mind. I consider the Geek Squad Protection a necessity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and Fast. Best Buy it’s the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were help full when asking about a product having issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    P&J

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with Best Buy and Geek Squad support. This was an automatic renewal, which we hope to use as little as possible :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unfortunately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to use the geek squad protection plan, but we are so glad we bought. They came right out and took care of all that we needed when our TV went out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its like American Express Never leave the store without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its like American Express never leave the store without it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dont cover everything they day they cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont cover all cases they have listed and tey to escape from providing coverage. But do provide basic coverage. Overall not worth it. Paying 30 bucks to cover TV worth 150 bucks.

    No, I would not recommend this to a friend