Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30393 reviews
(30,393 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
So good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old tv died abruptly and they tried to repair it because it was covered. It couldn’t be fixed so they returned all of my original purchase price! I bought another TV with it. I’ll always get this protection on TV’s. They don’t make them like they used to.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price. Only issue is a few times I’ve turned the tv on and the volume doesn’t work. I have to shut down tv and wait a little while for it to work again
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I have my own IT department!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've renewed my membership for years now. The squad resolves issues immediately and keeps my devices performing at their best.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully, we will NOT have to use, but if we do over the next4 year college experience; we have it covered! Reasonable price.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always make sure to get the Geek Squad protection added to all my major purchases. You never know what may happen, so it's best to stay covered. I have never had a bad experience with Geek Squad.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
always a good thing
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I have to say is this.... why go drop off my computer when I can have them remote join and fix the issues? Not to mention link my printer to the computer.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
always there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that the Geek squad is always there. They didn't install it my grandson an son in-law did. I wasn't aware they were to come here
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Smart Idea!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fair price for extra warranty coverage. Would recommend!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Dont cover everything they day they cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They dont cover all cases they have listed and tey to escape from providing coverage. But do provide basic coverage. Overall not worth it. Paying 30 bucks to cover TV worth 150 bucks.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Best warranty hands down!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has the best warranty hands down! I have purchased Geek Squad warranties for over 5 years and I feel so good about having that sense of security.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Good Plan Bad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm super glad I had this plan. It saved me from paying full price on a new TV. Bad thing is, everything is done over the phone, and NO 2 people tell you the same thing. NO 2 people have any idea what the last person did, or is doing. If you use this: REFUSE a 3rd party to take care of you. Only use a Best Buy paid Geek Squad employee to do any of the work, AND evaluation. I ended up having to go tho the store in person throwing a temper tantrum to get this resolved correctly. Thank God for the store manager, he was a tremendous help. He got done in 2 days what the phone numbers I call couldn't get done in 2 weeks.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warrunty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We'll see if I ever have to use it....................
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Okay price for the tv purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay price for the tv purchase. However, it could a little cheaper.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased quite a few products from Best Buy and I always choose to add Geek Squad for anything with moving parts. I have had to use the service a couple of times and am very happy with the outcome.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Better safe than sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have luckily haven't had to use it yet but better safe than sorry
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Always buy Geek warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy Geek warranty. Save money with this. You never know
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They are fast .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase the ext warranty. Their service is fantastic. you can always count on them .
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact they are always on time and nice they on it when it comes to fixing things
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A little extra protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insurance never can be justified until you need it. Just to be safe and have something in case anything should go wrong or parts become hard to get after 2 years.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad rocks. I have warranty on all my products because their service is the best
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend

