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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30398 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 564 Showing 11,261-11,280 of 30,398 reviews
  • Rated 4 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for protection when you want your electronics serviced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental Geek Squad replacement is a great add-on for peace of mind! Purchase it for a sound bar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew came out and took the broken C1 and replaced it with the C2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was in and out of store within 15-20 minutes with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TEAMeeksquad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great answer all your questions and smooth sailing when with repairs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG C9 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the LG C9 with a 5 year warranty and a 1 year manufacturers warranty. I don’t have t stress about burn in or any any other issues. A must if investing in a Oled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks to bestbuy care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing you can do is to get this with your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best support out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the geek squad yet, however I know they will be there when I need them. I have in home coverage for 5 years at a great price I don't have to worry about any issues with my T V.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used them but let’s see.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use geek squad before but let’s hope they provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAVED ME A BUNCH OF CASH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WILL HOPEFULLY NEVER HAVE TO USE IT. I DID HAVE ONE ON MY LAPTOP AND IT SAVED ME A BUNCH OF MONEY WHEN IT NEEDED TO BE REPAIRED TWICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great, thanks for this article!!!..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection that geek squad provides is un matched. It allows you to deal directly with then and not have to deal with the items manufacturers for any problems with your products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Best Buy’s Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    we need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when you buy something expensive, always need to have protection just in case. the peace of mind we need for our expensive buys. am i right?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only protection that will protect you from burn in issues on your OLED TV. A no brainer add-on service if you're an OLED buyer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would definitely recommend this to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is invaluable !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries about Television longevity with 5year Geek Squad warrantee. I know they'll make whatever issues arise right 1st time, every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added plan for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added plan to tv purchase- hope never needed- so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you buy a television, I highly recommend you buy a warranty from best buy they have the best warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage plan for piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this added item to protect my TV and give me piece of mind. Price is reasonable considering it is a 5 year protection

    I would recommend this to a friend