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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30083 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 30,083 reviews
  • Rated 4 out of 5 stars

    Haven't had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use Geek Squad yet which could be a good thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this product, and it has exceeded all my expectations! The quality is outstanding, and every feature works as advertised. A lot of thought and effort went into its design and functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic quality customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've replaced 2 TV's with the warranties through geek squad, both times they've made the process an absolute breeze! If your on the fence about getting the warranty, get it! It pays for itself and takes the stress out of any repair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the TV, brought it home, hooked it up and love it. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqyad number 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent source for me, I don't fix anything I let Professional do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I best buy their always helping and its was worth is it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Oled 65”tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning visuals, deep blacks, and vibrant colors make this TV a must-have. Thin design, smart features, and excellent picture quality elevate any viewing experience. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to replace the TV when it broke. I recommend buying the warranties because they are really worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me in setting up the TV! It was my first time. Im very appreciative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services are well worth what you pay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad at best buy are the best tech and delivery services available. They handled my new purchase and return with the upmost professional precision. I will highly recommend and will continue to use their geek squad services. Thanks Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5!year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this for my bigger items. Works as needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nove value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when You need help I would purchase it again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy. Yeah had good quantity fast and friendly service. Good price yes I haven’t been to Best Buy in a long time. I love the shop y’all have good quality good service and I’m so excited to be with y’all. I have a little experience shopping at Best Buy I love it I’m so excited I bought my TV at Best Buy and I love it and the TV does everything that’s why I love the shop yeah have good service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always good to have if ever needed. I've hadn't had to use this at all. I have for 5 years. It wasn't expensive either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other stores would offer warranty but for $100 and some change we got the 5 year warranty couldn't resist a offer like that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my TV and haven’t had to use it but it is nice to have peace of mind that if something goes wrong it will be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind is Priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luckily have not had to use this but I always purchase it for peace of mind and it works. Often they forget to ask me if I want to add the protection when that happens I ask them for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease with installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent with delivery, set up. Friendly and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Problem Solving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called the Geek Squad about a 5yr warrenty I purched when buying a new TV. Although I got transfered to several different people everyone was helpful and curtious leading to me getting the issue resolved. I recieved approvial for a new TV no cost to me. The BB team really went the EXTRA mile.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best tv plan anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got burned (pun intended) with my Sony A1E OLED with a couple burn ins in just owning it for 2 and a half years and didn’t have coverage. Upgraded to the LG GX OLED for my new XBOX Series X console and couldn’t be happier. I now have peace of mind knowing Geek Squad will protect from burn ins. I have used Geek Squad in the past for a product and the service is the best. No haggle or hassle. If you purchase a OLED tv I would highly recommend purchasing from Best Buy along with the geek squad protection. I purchased the 5 year plan. The cost was fair.

    I would recommend this to a friend