Customer Ratings & Reviews

It’s always great to have some extra protection for life’s unexpected events, and I like having that peace of mind.

Haven’t had to use it yet so don’t really know it’s worth but I know if you get a good GS rep it’s a good service

I bought the 5 year as many short warranty TV breaks just after warranty ends, so lets see how long this 65 will last

Good nice service trust Best Buy for couple of years

Haven’t had to use this, but have faith in my local Geeks who seem to care and know about these tech items. Don’t really like how the prices of these plans keep getting jacked up.

After purchasing a high end 4K HDTV, the Geek Squad Protection Plan is confidence that help is close by if ever needed. The price of the plan is also less than most others. In the past, the Geek Squad Protection from Best Buy was quick, friendly and satisfactory. This makes everything about buying the new TV worry-free.

This is one of the best tv's I have ever bought, Samsung is by far superior to any other Tv brand in the market and purchasing from Best Buy? everything will always go right. Don't forget to use Geek Squad!

I bought this protection plan because I bought Westinghouse TVs. Westinghouse is a great budget-friendly choice for people who don't need the ultimate performance in a TV set. Mine haven't actually required any warranty service. But I have read reviews on here that say the TV must be shipped to the manufacturer's site(s) for in-warranty repairs. That shipping cost could be significant, and that facility is across the country from me. With the protection plan, I can let the Geek Squad repair facility conveniently handle the repair or replacement. Shipping a sizable TV across the USA one way would cost more than the price of these protection plans.

Great service when you need it. Arrived on time and did great work.

Perfect .

My Samsung tv had black circles in the screen during white screens tv was replaced with no problems

Excellent value services you hope you'll never need. Always a hassle when a large item fails and one needs service or a replacement. Geek Squad makes it easy as they come to your house to repair or replace any issues not caused by accidental damage. They also offer installation to simplify the process and that's also a great value. I have not needed to used them for my TV's but I always buy it for the peace of mind.

Geek squad was excellent. Clean install and took all garbage with them. Wouldn't even know they were here. Perfect.

It's insurance. Something you gamble on, not knowing and hoping you will ever need it. But if you do, my TV is covered completely for five years!

My interactions were very limited. My TV broke in a freak lighter throwing accident literally a week after I purchased it. I bought a 2 year protection plan. Now, I understand that I'm to blame, best but wasnt throwing a lighter to his friend .... missing horribly. However, I was told that basically the TV was trash. I was better off throwing it away. There's nothing that could be done and to just buy a new TV. My protection plan was a waste of money imo. Threw the TV away after 5 months since I couldn't find a place to fix it. Overall, I can only blame myself.... but I can also say that my fear of making a large purchase that wasn't insured ended up being a reality even though I was convinced into buying insurance. See what I'm saying?

Great tv hidden feajtures that are free, great high resolution and the size is just perfect for a room Would highly advise you to get it

Amazing and good service, I really like their knowledge

Perfect Dorm Room Size Smart Television! Purcahsed for a new college goer and its loved. Geek Squad hasnt had to be used yet but its always great to have extra protection. Purchased because its better go be safe than sorry.

Its always been worth getting the warranty because you never know when things will break

Peace of mind is priceless but I got xtended warranty at a great price