Customer Ratings & Reviews

We haven’t had to use the service yet and hope we won’t need to but I’m sure it will be well worth the little we had to pay for it.

I’ve never used it but I love that they have my back!! It’s a must have for all things technological!

So far I have not needed their help but nice to have them as a backup plan. First TV we purchased had a problem and we thought we didnt know what we were doing but Best Buy was great to help us return it and get a replacement. Replacement TV is great and was easy to set up

Geek squad is always the best with warranties. This is why I only shop at BestBuy for all of my electronics.

i recently had to replace a tv after 2 years of use. The geek squad looked at it and it was not repairable. They gave me the money I spent on the TV as a store credit and I purchased another TV.

Havent used so far but i Bought this additional plan for my worry free once i need help in future.Hope it will works like i planned

The Geek Squad protection plan is the best money can buy. It will certainly pay for itself if you need it. Nothing will last forever, but the protection will be there for you. Don't hesitate to get the protection.

Geek Squad answered all my questions. I'm glad they offer this service to people like me who don't understand everything about technology.

Install the all programs of my computer, antivirus, support, guarantee

Geeksquad has been a HUGE help with several items over the years. Ill honestly never buy a big ticket item with out their extra coverage. A+++ service!

Grateful I had it because I had to use it to replace a tv. They were very helpful in doing so even though they didn’t have the same tv they let me upgrade to a better tv which cost a little more but gave it to me for the price I paid on the other one

Always great to have a warranty on the event something breaks and geek squad is always super helpful

Great and worth the price for the warranty def would recommend.

I purchased the protection plan for a very expensive tv that I purchased. It suffered a power surge failure only a few weeks after I got it home, and I was so happy that I had protection! They came out and delivered a new tv with no hassle. Great service!

Pleased with warranty and skill of workers knowing what to do in a timely manner

Highly recommended we have not had to use it but o like the peace of mind incase I do

I've had my item for going on 8 months now I haven't had to use anything on the warranty yet but I do know that you can renew your warranty once it is up so I must say knowing that you can do that is great because takes a lot of watery off you if your device is getting old and you having problems with it I must have all your electronics a great safety net

I am glad that i paid for this 2yr warranty,never know

Great service very nice helped me move my tv did a great job assisting me

Purchased a LG 4K smart tv from Best Buy and added the 5 year Geek Squad Protection to extend the manufacture warranty. Due to brown outs and other voltage irregularities, having this added protection provides peace of mind. A must add on at point of purchase from Best Buy.