Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30075 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 30,075 reviews
  • Rated 5 out of 5 stars

    Outstanding service from geek squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent experience with Geek Squad! From start to finish, the service was professional, friendly, and efficient. The team quickly diagnosed the issue, explained everything clearly, and made sure I understood my options before moving forward

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LCD>OLED>MICROLED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your utility from this service is going to vary greatly depending on the products and services you purchase, The amount of time you are OK with devoting to setting up your own devices, and your level of technical competence and education. For me, this service is not something I would use most of the time - BUT - for certain product categories like OLED displays, the peace of mind is worth the extra cost, knowing I can exchange the display for a replacement if it burns in or has another failure during the warranty period. Overall, it really depends on your personal needs, but this service definitely has its place, and can be a real value depending on your situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your purchase if u can.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never need it but to know you have a 5 year warranty is a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product performed and it was everything as described

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price for the number of years’ protection. Hope I don’t have to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Service. Always quick and easy to file a claim.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Win win

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is the deal, if you dont get Geek Squad Protection, you are missing out. Lets start with the fact things are not made like they used to be. Drop something once and its done. Now I can be my clumsy self and not be overly worried I lost my item. Win win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have coverage for the electronics. Geek squad pricing is great

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great cost insurance

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet, but it’s a great plan to protect technology just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan to have for all electronic devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standar geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend being part of this squad, it offers you the best guarantee and helps your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was good and customer service answering questions great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV warranty

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan for TV. They will fix any problems with your Tv or replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in the store with the TV.... clerk very helpful in explaining the great value this plan really is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection program…would definitely recommend…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend this you never know what could happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convince

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and there if you need it, would recommend for purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haveaved $500 so far. And within a week of making a large purchase Worth it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two year warranty makes the purchases worry free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team is great recommend getting today Asap

    I would recommend this to a friend