Customer Ratings & Reviews

The agent that came to my home told me that instead of getting a new Roku remote and trying to figure it out with my older tv and Roku 2 player, just go ahead and get a Roku tv. He was able to find a Roku tv that would fit in my entertainment center on Best Buy's online store. All I had to do was pay for it online and wait for delivery. The tv came in a couple of days and set up was easy and not complicated; now I'm able to watch my channels! Thank you!

I'd definitely recommend Geek Squad for all of your electronic purchases because it gives you a peace-of-mind and you know Best Buy ain't going nowhere so they'll be here for the long haul!

This is the perfect tv for a small bedroom, the image is great, colors pop, very bright display. Easy to setup and light enough to mount up with no real issues. Best buy made this pickup a breeze. For the prize even including warranty, 10/10.

Ive not ever had to use. The technicians are definitely full of great advice. Ready for any challenge given.

So mamy write recent reviews, well its been 3 years and the television is amazing. I absolutely love this purchase.

I had to leave the laptop with the above sihce of the drivers which handles the brightness went down as well new laptop got hit with it. The geek squad were excellent and they not seen this before but they reinstalled windows on both and the ultra brigh They htness was taken care of. They are a great team .

This is a great service and I would recommend for any purchase

worth the extra piece of mind! i add protection to all my devices ive used it and it helps protect your purchase

Travis and co-worker did a great job with install.

This the best thing you can buy with tv always worth it

Great value to have for a item of electronics for your house

Excellent Picture......................................

This is our second TCL 50" tv and it is the best ever.

Tv works great for the purpose of needing a Tv last minute!

I've purchased a laptop and a few TV's from Best Buy and always got the Geek Squad protection. The few times I've had to use it they were always very helpful and professional. No complaints!

if there’s ever a problem within the five-year warranty if they can’t fix it or there is no part available they swap out the TV for a brand new one no problem the following year model you just have to pay for another five year warranty. Can’t say anything more better for Best Buy will still be a customer.

Glad I purchased the protection plan at a good deal

The individual Andrew, who helped me, was really concerned about my issue. Unlike his coworker, who I overheard continuously prompting him to stop trying to assist me.

Warranties can be kinda scary but sometimes needed as you never know

Good "backup" to have, we just just hope it is. not needed!