Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30554 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 30,554 reviews
  • Rated 5 out of 5 stars

    Fantastic Experience !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pixels in my tv started going out. I called geek squad because I had bought a protection plan on the tv. They set me up a quick appointment to have a technician come out and diagnose the problem. The technician was very friendly and early which was great. All and all I was able to get a replacement on the tv. Smooth easy service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend you to always buy the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the warranty I. Any item you purchase with Best Buy. I have used the warranty on two different items and they honor the warranty and replace or refund what you paid for the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of Mind costs. My current TV had a power surge that fried the TV. My warranty had expired ( 6 year old TV). Having the warranty gives me peace of mind that within the next 3 years I have coverage for any replacement issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is the main reason I purchase my electronics at Best Buy. Geek squads provides great service and quick solutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal every

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to add a protective plan just in case accidents happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera my daughter loves it and use it a lot something fun and different for her and lots of stuff for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and always reliable, whenever my items are damaged they quickly can help me fix the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. They make it effortless when there is something wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QUALITY SERVICE FROM THE GEEK SQUAD!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first TV has multiple programs; Best Buy told us we could return it and come in and choose a new TV. TV problems was NOT Best Buy fault. Just one of those Lemons you can get from time to time. They sent Jonathan to our Home from the Geek Squad. We were very satisfied with his Service. Very thorough in explaining operation of our new TV. Feeling confident with the operating of our TV was his Top Priority. (They also take back the other TV that had problems). Best Buy is the place to buy any Electronics because of their Sales People and the Geek Squad, they are all very well trained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MH

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The material is excellent. I highly recommend it and it looks very comfortable on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my MacBook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geeksquad! They have never failed me. Super convenient and totally worth it. I’ve had to use them a handful of times over the last 15 years and such an easy process. Highly recommend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am familiar with the Best Buy Geek Squad warranty. They really do stand by their warranty, no funny business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the Best Buy Protection Plan on all our items. No Hassle, No Worries. We have used it several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Invested in a TV protection plan! Well worth just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far one of the best warranties we have ever purchased. It's even better than a home warranty product! It covers just about any electronics which you may own, they come on time when you schedule an appointment, fix what needs to be fixed, and cart away any electronics you no longer need, or want. one of the BEST BUYS ever!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for some piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the geek squad warranty when it makes the most sense, usually when I spend a significant amount of money, and the manufacturer warranty is only one year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have other products that the geek squad have fixed for me and I am happy with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install can be a stressful experience but you are in good hands with a geek squad install!!! Courteous and knowledgeable describes the process. Definitely dependable and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Coffee Maker EVER!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I've had this since 2021 now. Absolutely NO issues at all. I liked it so much that I sent one to my brother in Texas! It has EVERYTHING you need in a coffee maker: hot water dispenser, frother, pod ability, filter for ground beans ability and most importantly, my 81 year old technology challenged mother can use it with ease!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is awesome. The picture and quality is outstanding. I would recommend it to anyone.

    I would recommend this to a friend