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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 29671 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 29,652 reviews
  • Rated 5 out of 5 stars

    Geek squad loaded my TV in the car very Safely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad. They handle all my need for anything I get from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squas resolve my problem way too fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy! I just called and described my smart TV issue and Geek Squad resolved to give me a gift card for the value of the purchase made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. We purchased to replace a 2 year old LG 65 inch curved tv that was getting purple spots. Ended up placing this tv in another room. Great sound and volume. Theater quality without the extra subwoofers. **Have had for this new tv for a year now, no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love their service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had a different TV, but it was making noises and the sound went out but I have the protection plan, so they replaced my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a plus to have a geek squad on your side just in case for a great price because you never know you wanna be covered if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection at a reasonable price. I compared it with other protection plan and this was the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service whenever we had issues, got our tv replaced & delivered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have peace of mind if the tv eventually gets burn in but have had no sign of It on tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty more sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty is better than manufacturer's because Best Buy is local and is easily accessed to get tech, repairs, and refund or exchanges. It probably costs less than Sony's warranty. My local Best Buy has knowledgeable and experienced Geek Squad very skilled in facts and hardware setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent program!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this program when we bought a new TV. It is very reliable and excellent program for now and for future as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind on huge TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you a peace of mind on your electronics knowing you are covered, especially with cats and children lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to Burlington Mass Store and bought warranty for my lg oled tv, was treated very nice. This is my third tv from Best Buy and customer service is outstanding, will always come back and recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung my 85" TV super Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing new mount and hanging 85" TV. Connecting all my devices and setting everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv quick

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy tv that they hung up with no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is an excellent product of Best Buy. All my products that I purchased I purchased the geek squad Arant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for protecting my new TV. Thankful for the geek squad and the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV on my own very easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of $74 for two years that is awesome. Keep doing what you’re doing Best Buy you’ll always get my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung TV died after 4 years 9 months I got a brand new model replacement within a week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can never go wrong with GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have anything electronic that I can’t figure out myself, I use Geek Squad! They always seem to shed light on whatever I’m looking at changing or adding to my plethora of electronics. Without them, I don’t know where I’d be. Also, Sara... is a Beast! She knows her stuff regarding electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad im covered in case i have problems one question is can i renew after 2 years is up

    I would recommend this to a friend
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