Customer Ratings & Reviews

I haven’t had to use this yet but I’m hoping it’s as great as the TV is. I’ve had this kind of protection for a laptop and it was very good.

The protection plan is good overall. What I don't like is it doesn't kick in until a year after you purchase which wasn't obvious when I bought the TV. You have to go through the TV provider for the first year on most models. So, basically, you are paying for a 4 year plan instead of a 5 year, because you can't use the plan in the first year of owning your tv. The bottom line, you shouldn't be charged for a 5 year plan if it is only good for 4 years.

Done on the phone as the order was placed verbally.

I am usually not a warranty guy, but I finally overcame my fears and got an OLED TV and this is one time I felt the cost was justified. Turns out Best Buy's warranty is the only one in the business that covers burn-in! I was so afraid to get an OLED< but with the peace of mind this gives me I am able to enjoy gaming and movies on the best TV I have ever laid eyes on. If the dreaded burn-in happens, Best Buy has my back.

Always recommend getting geek squad warraty! Its a no brainer!

My last TV died in about 4 years, I am relieved to have the protection plan. The Geek squad was very helpful in trying fix the TV.

Awesome purchase Every time! Through all the years of my electronics purchases, I've never been dissatisfied with Geek Squad. Thank you

So far so good . No complaints yet. Great service n excellent explanations of the issue n solutions

The agents mounted my TV, it was done very efficiently and well placed. They were professional and answered all my questions. Even gave me a few suggestions, appreciate their time and tips.

They met me outside under special circumstances, I had just been released from the hospital. They loaded it into my car as well.

The Geek squad service is great. Definitely a must have when purchasing electronics.

Good services. Havent had an issue with geeksquad yet

Got the service to protect my purchase. Great peace of mind.

I had the warranty form my 50" TV; first time I've opted for a warranty. Glad I had it. Picture went and they refunded full amount in credit at Best Buy. Purchased a 43" Samsung for bedroom and purchased another warranty. Great service and response from the 'squad.'

There guarantee is 100%. Always helpful. There full of knowledge and ready to help you out to 100%approvals

The geek squad are amazing. They know their stuff and they are very helpful

They did a wonderful job setting up my TV. Thank you, Geek Squad,!

I love the geek squad service i can be relax if somethings damage they fix it fast and no cost

Purchased this warranty with my son's 43 inch Insignia tv. His tv went out within a year of purchase, and after I contacted customer service to let them know they did honor my warranty but let me know since I was getting a new item I would have to repurchase the warranty.

Let’s hope the tv either lasts longer or breaks within g the 5 year window, this warranty purchase will determine if I ever purchase one again. 10/10….