Customer Ratings & Reviews

Absolutely a must-have. The Geek Squad service has always done right by us; be it taking our soundbar to their facility to be repaired or replacing our TV when things started not working. Please do yourself a favor and ensure your long-term purchases have backup beyond that warranty you'll never be able to navigate like Geek Squad!

Haven’t needed to use it yet, but I know how great protection plans are with best buy

This protection plan has been a real life saver in the past. Now, I buy the plans for most of my purchases from Best Buy!

I was able to get my tv delivered the next day. It was soo fast. They delivered it for free. Someone from the Geek Squad contacted me right away in the morning. I was there first delivery. It only took them 15-20 minutes to get to my house. When they got here. They asked me where I would like it. They placed the tv where I wanted it. Then they were gone it was quick and painless. I would for sure recommend the Geek Squad.

I'm an electronic dummy. I'm still stuck in the 70's and 80's. Like an old Hippy. This Insignia Fire TV I purchased leaves me in Awe. I am so happy with it it works great

I was aware I had purchase this package. However, I will now be taking advantage of it.

Avoid the hassle and expense of buyi g a new tv. I had two tv fail after 3 years. Both were covered by the 5 year extended warranty and either fixed or replaced without any hassle. I bought a plasma tv 14 years ago and still works without issue. These LEDs are less reliable

My Samsung tv had black circles in the screen during white screens tv was replaced with no problems

Geek Squad Protection has saved us on more than one occasion. Highly recommend!

You did a great job on installing my refrigerator I would have them do it again

Nothing better than security when buying a bigger appliance. The few times I've had to use my protection plans have been very easy to manage. Best buy is great with the service they do.

So informative! I learned so much and I can always count on them to guide me through my electronic needs!! Thank you guys!!!

This purchase was a great idea when buying my laptop.

The reason for the 4 stars is because of all the problems trying to set up the appointment to come out and install the Tv. I purchased a 55” smart tv. The installation appointment was changed 3 times. Other than that the service was great!!

Amazing television at a great price!!! Best Buy for the win!!!

Helpful with all my questions very knowledgeable about product

Equipment or Appliance extended is my warm blanket of security. Anything goes wrong...Best Buy will make it right. Geek Squad always helpful...being an older person it's nice that while I don't know much the individual(s) behind the GEEK desk have always been patient. Warm blanket & Kindness...doesn't get much better than that! :)

The hardest thing was to get a vehicle to transport it but this tv is amazing and the price is even better

Overall a great TV with a high quality image. Removed 1 star for a slightly awkward home screen and a remote that doesn't include a microphone to search for things via voice command.

Very knowledgeable and friendly, answered questions so that I can understand more about Tech. I was able to set up myself, thanks to them! Really like BEST BUY, thats why i puchased my second TOSHIBA FIRESTICK from there.