Customer Ratings & Reviews

Peace of mind knowing ai have geek squad protection! My last TV i bought went out with one month remaining on my two year protection plan i purchased. So this was an easy choice to get a five year protection plan. It's the peace of mind. Best Buy is also the only company to cover burn in on an OLED TV if burn in is a concern.

The geek squad , is a must have ! They are fast a reliable ! You gotta love them

Sure it may cost a little extra, but you get extra time on your warranty... No brainer

Can't go wrong with 5 year protection once 4 years is up in your TV or whatever electronic is outdated throw hammer through it and then boom you have yourself a newly replaced updated top A-line item that you don't even have to pay money for just get a new insurance

This service is a MUST for all your tech. They are able to fix or replace any tech concern

I work on appliances for a living and sell protection agreements every day. So I believe in them whole heartedly. I chose to purchase the protection agreement when I bought my TV for peace of mindand the fact that if it breaks it will be repaired or replaced. And the price was very reasonable compared to other plans.

Best custom service, I love buying my home electronics from this store

Excellent professional and polite would definitely do this again.

Don’t wish to say nothing about this…………………………,…….

These tvs these days are so expensive I highly recommend getting the warranty. My 3 yr old Samsung I had in a shop two times for $300 each. So I for sure bought a warranty on this new tv.

You can’t go wrong with Best Buy protection plans, the peace of mind is worth it !!

Agents very helpful. The appointment was scheduled when it was convenient for me. Very professional service.

Needed a way protect my new B4 model!! Highly recommend for any TV over $500.

Glad we bought it last time. More than paid for itself

Always comes thru and perfect support because last year I had a problem with my 60" TV and they ordered the replacement screen at no cost - otherwise it would have been over $1200! Another problem a year later - and because of the on going problems - they stuck by their service and gave me full replacement cost I got the 65" same TV on sale for same as I got the 60" last year! Always on time and polite and explaining everything.

this protection plan is excellent ! from previous experience - with our defective tv which didn't function after the geek squad guys tried to repair it, we were offered replacement of the defective tv or store credit. we chose the store credit. we were able to buy a newer model of the tv (with additional cost, of course).

Took out the extended warranty...hope I don't have to use it. Just gives peace of mind to know I don't have to take it in and they will come to me to repair.

The Geek Squad fixed my iPhones faster and better then the Apple Store and it was cost me less you can’t ask for more than that. Thank you Geek Squad

Excellent service have used Geek Squad for computer as well as television repair. When they were not able to repair the television they replaced it. Would highly recommend Geek Squad.

We purchased a 5 year warranty for our new LG TV. The original TV we bought had really bad pixel burn on the screen, and the 2 year warranty really saved us. We purchased the 5 year warranty for the new TV we traded for with hopes that the TV outlives it's warranty. The cost of $30 for 5 years is worth the cost, especially if something happens to the TV.