Customer Ratings & Reviews

I haven't gotten to use the extended warranty...so not sure yet. But... I had a 65" going bad. The manager said they would cover it, but the screen was cracked in a corner. I was ok with the crack, it didn't affect the TV and was there for over a year. The TV started going dark and 'glitching' non stop. I do not believe it was related to the crack at all, but the they would not touch it with any type of damage. So...I really didn't get to see how the warranty works, other than it doesn't cover damage. duh... Apparently there is no damage coverage available on larger TV's at all. Bummer...

Great people great service answered all my questions

Thank for the extra service very helpful when needed

Having the geek squad one click or call away is very reassuring!

Seemed like an excellent offer to protect and investment like this TV.

Great protection for your tv when you need it!! the protection had a reasonable cost!!

My wife Samsung went out geek squad was unable to repair it had no problem getting a gift card for full price of the TV used it for the standard warranty on my new 65-in OLED TV

Definitely a must for big purchases for the peace of mind

U purchased the Geek squad 2 year.to cover my 100" tv. An asset has to have protection.

seeing the horrible quality control of tvs this year, it’s really nice they come out and pick up tv from your house, i’ve been dealing with 20-30 samung tvs this year because of the bad DSE or banding in the screen, so it’s nice i can try getting a tvs and not have to drive 30 mins every week

Always a needed purchase. Just in case. I love the Geek Squad!

Bought the 5 year plan easy purchase. Good TV yeah

It's a great feeling knowing that I'm covered no matter what happens.

Best buy protection is worth it especially if accidental damage from handling is part of the plan. I had that plan on my Microsoft surface pro 3 and had the unfortunent event of damaging the screen beyond repair, I had renewed the plan twice and I was so happy I did because I was able to get my surface replaced and now I have the pro 6. I will continue to get protection from now on!

Geek squad is the best. I hope I don’t have the need to use them, but if I do, I know that it will be fixed correctly.

Haven't had to use this particular Geek Squad protection plan yet, but I have confidence it'll pay for itself.

I always try to get a protection plan when i buy more expensive items.

The sales person was Excellent, he went above and beyond for me... The world need more people like him

Great service from everyone in the store. Happy with the outcome.

while I have the 85inch 4k TV, I also bought the 2 years Geek squad, not only for protection, also for the professional servcies the Best buy can provide.