Customer Ratings & Reviews

The delivery guy was nice, professional and carried the TV with care.

Fabulous and highly known about anything electronic these guys are great

Whenever we buy anything from Best Buy we always get the Geek Squad protection which has always been beneficial to us!! Lightening storms etc can damage tv's even if you have generators or power supplies! So for us the protection is well worth it especially with how expensive electronics can be!

Great guys on geek squad much prefer over contractors

Good piece of mind purchase. My parents used this service on failed tv and had no issues whats so ever.

As a former employee and someone who still shops at best buy a lot getting the protection plan is a no brainer for TVs and anything that has the "accidental handling" plan.

It gives me much peace of mind that the TV I bought for my father has a fix or replace coverage for the next 5 years. The cost works out to a couple of drinks from Starbucks per year. VERY affordable coverage that can be redeemed at many stores. I live in a different county than my parents. TV problems, there's a store 5 minutes away from them!

So far I have not needed their help but nice to have them as a backup plan. First TV we purchased had a problem and we thought we didnt know what we were doing but Best Buy was great to help us return it and get a replacement. Replacement TV is great and was easy to set up

Excellent product, works great and I highly recommend it

Good waranty and help with your device. They help in the future to

Haven't had to use Geek Squad Plan for this purchase(and hopefully won't have to!) but in years past, it has been a sense of relief when I damaged an essentially brand new phone. Geek squad protection is worth the peace of mind with some of these expensive tech purchases.

Quick service. Great Product and price. I love LG ...the TV was easy to set up and the sound and picture are great.

It’s always nice to have a back up plan for your investment!!

Always good to have a back up for your electronics.

I always buy the geek skquad protection just in case anything malfunctions . I have 2 items get replaced for what i paid for the product

I've been running the LG - 65" Class CX Series OLED 4K UHD Smart webOS TV for about a year and a half now and I'm still impressed. It just looks amazing. Not since I bought a plasma TV have I been this impressed.

It’s great knowing that your covered. The 5 years is a lot of coverage.

Amazingly good! I had a situation with my TV and they just fix it in a minute

Agent or nice and did a great job they bring it up to the stairs and left it on the front stairs and I had to bring it in but they still did a good job thank you

My original TV was purchased last year as an early birthday present wasnt even a full year old before it quit working so I turned to a store I trust qnd bought my vizio from best buy, I love the protection plan ot covers qlot of things like what happened to my old TV.