Customer Ratings & Reviews

Buy Best Buy protection plan with Geek squad if you are buying any expensive electronic product. You never know what wrong goes with electronic product. Geek Squad gives you that safe guard in what if moment.

The geek squad warranty is is great. But I am ok with never using it.

This is Excellent service I sat back, and they did every thing and programmed tv it was all ready to go.

love the peace of mind knowing that Geek Squad has my back

I’m glad to be able to get this 5-year warranty. My last tv only lasted about 5 years. The back lights went out. Better off buying a new tv.

love the insurance, only shop best buy. buy all electronics there

We are used geek squad since our first tv, tablets , router, refrigerator,etc , we really recommend

Got the plan and used it on a computer that got damaged by water spill by my kid. They allow you to replace it or get money back.

Great customer service by the geek squad personnel

The 1st agent installed and setup tv and did a thorough job of explaining to me how things work. 2d set of agents mounted tv and installed soundbar. Wish they would have left the manual on how to operate it.

I bought a flat screen that stopped working after a year and I was still able to return and get a brand new one. Without the extra support returns/exchanges only last 15-30 days so it was definitely worth the extra money.

Very good to know that my purchase is backed by the Geek Squad

Good warranty to have for my TV just in case something happens to it. Haven't had to use this service yet (hopefully won't), but it's good to have it if my TV ever decides to stop working.

I love the coverage that is offered and would recommend to anyone buying anything worth protecting.

Excellent "Peace-of-Mind" protection in case my TV fails in the future. I have used the protection plan many times in the past on other purchases and have not had any problems with Best Buy honoring the plan.

Degree squad is wonderful just in case if any accidental accident happened. I know that I am cover.

Since I haven't had the need to use this protection yet, I can't rate actual experience. But it does gives me peace of mind to know I have coverage.

75” tv purchased salesman said purchase the warranty, I asked does it cover accidental screen damage. He said yes it does! WELL IT DOESN’T and now i have no tv and out $79.99! Went to the store manager said oh well i can’t control want lies my employees say. Almost blew my gasket!!! Best Buy should be held accountable for what your employees tell us the customers!! Lies and deception to sell a protection plan and take peoples hard earned money!!!

Really good product, bought for my brothers room and he loves it!

When purchasing a $2000 Tv, always get it covered, Best Buy’s protection plan is supreme, even if your tv gets damaged in those 5 years and they fix it, they will still cover you for the remainder 5 years.