Customer Ratings & Reviews

I haven’t had to use this yet but everything else I’ve ever had to use Best Buy’s warranty has been so easy and uncomplicated. Very helpful, knowledgeable and friendly staff!!

100% Pleased with my purchases and the Best Buy sales team

Geek squad is by far the best in the business . I ran into a little problem with my gift certificates all of a sudden I'm missing 20 in certificates but rob sales manager told me not to worry he'll give me the 20 off next store visit

We bought two TVs for her daughter in Texas. She’s a single mother of two, so we added the five year protection plan

Great plan would most definitely recommend!! Great investment

Excellent purchase. I love Best Buy services. My favorite store.

Best great recommend not tension Best Buy best please use

This is a great $ saving program for those of us who are tech challenged. Had an issue with sound and remote set up for TV. Geek squad came promptly and fixed the problem with no charge as it was within 60 days of purchase.

When you buy a product from best buy you should buy the geek squad warranty, It is very useful especially if your product stops working for some unknown reason you can take it back and they will either fix it or replace it.

Havnt had to use my geek squad service for my tv , so hopefully if I do I have great service . If you can afford this service , I highly recommend it

I know the Geek Squad is a great addition to Best Buy, I purchased the Warranty, because I trust both Best Buy, and Geek Squad.

Always good to have prutction plan they very good response and fix it

Excited to see the order right in front of the apartment lobby entrance. They came right on time!

Usually I always recommend these plans but if you mount the TV, you probably don’t need one. This plan also doesn’t cover punctures to the screen. Think twice about buying because a Samsung tv is usually very high quality

I always buy a Geek Squad protection plan for all my items whether small or large. I love the protection they give. I never have any problem with Geek Squad taking care of my purchases.

Great service! Friendly, knowledgeable, and very helpful people!

Nice and fast service and good company, 2 times my tv broke down and they replaced it with a new one

Geek squad is great but they do take their time to get to you

The Geek Squad is the best guarantee of ongoing top flight service. I can call up and get advice whenever I need it, and from an expert that always has the right answers.

Great experience and easy going . Quick response and experience