Customer Ratings & Reviews

The repair team at the Minnetonka store went above and beyond to assist me with my issue, they weren't able to resolve the issue due to extenuating circumstances, but I left with a plan and was completely satisfied.

I have good experiences with this extended warranty from Geek Squad, so I have piece of mind by always purchasing it. Would recommend for sure.

They are the best as far as service customer support really handled what needed to be handled and there is not Enough to say when some one goes above and beyond just to make you happy knowing it’s the same paycheck nothing extra then yeah great team !!!

Love getting this kind of protection! I've always gotten protection with anything I've gotten from Best Buy and they never disappoint.

Always like a good protection plan just incase something happens.

Excellent I recommend them 100% thank you for a great service.

Have not used for current tv but I have used in the past and it worked out to my favor. They came checked the tv and recommended it be replaced. I had one a week later and have always purchased tvs from Best Buy ever since

I normally do not purchase extended protection for my own electronics, but since my purchase was a gift to someone, I wanted to ensure the recipient would not have to spend any money out of HER own pocket on MY gift if any issues arose. I guess you could call it peace-of-mind for both of us.

Repair man came out today to check out my TV not holding antenna channels. Great not to have to pay for the trip.

I love it and it looks great! Definitely recommend

Member came out to check tv, unable to repair so they refunded full amount of purchase.

We purchased one of these 5 year warranties along with a 75” Hisense tv. Exactly at the 2 year mark, the tv died. It was a bad panel and main board. Once the panel is damaged, they just give you a credit towards a replacement as panels are not repairable. 2 phone calls later and a new tv was ordered for exchange. 2 days later I had the replacement in home. Easy Peasy… Note: They gave me a current day replacement credit towards a direct replacement of what I originally purchased. That total was higher than the original purchase price with tax and warranty. I can’t say that this will apply to all but, it worked out well for me. I then decided to upgrade and the full exchange value was applied to the new tv. This ended up being a great deal. My new lg qned tv is now hanging up and I took another warranty to protect my investment as well. The cost seems high but, it is well worth it when you are planning on buying a large tv as it comes with in home service.

Well worth it considering most new TV’s only last 5-7 years tops. This way I am covered and can maybe save money in long run.

Haven’t had to use it, but always plan ahead. I have heard great things about the service of the geek squad.

Over all I am satisfied. I owned an older model—store bought, new—for 7yrs. before it stopped working recently. so I decided to buy the newest model. I must say I am extremely satisfied. Video, sound, and gaming graphics—all which pair nicely with my ps5–are superb. The size is perfect for the bedroom not to exaggeratingly huge or small and I had to stop using my sound bar because the sound quality of the new tv was exceedigly better—the tv being mounted. Overall extremely satisfied.

Great TV, with good quality of both visuals and SOUND. We have a soundbar that we got from a friend when they moved but even before the sound bar the sound quality was amazing. 4yrs later we are still so happy with this purchase

Just the right size Tv for a small apartment . NO problems love it and the price was great. Bought the 5year warrenry for 30 BUCKS CAN NT GO WRONG

Great Service has Solved Problems. and transferred data from old PC to my new one

Widely recommended Know their stuff Great job squad

Geek service stepped up and handled my screen protector installation and there quilty of service is amazing .b