Customer Ratings & Reviews

I like that, good service around the clock snd eith people with good experience snd customer focus

I always buy the five year Geek Squad protection because Best Buy honors it. Totally worth it.

A must to have with the technology today. I purchased it to be on the safe side.

Geek squad has always been very helpful. I dropped off my laptop in the past and they’ve repaired it.

purchased it but have yet to use it. The TV we have still works

Fast and easy to help quick response friendly people

But where is my code to use for my free 2 month apple tv subscription?!

It helps me trust that my 55’’ Pioneer TV will last the full 5 years if not more.

I recently started having a screen issue with a TV I purchased from Best Buy; I had also purchased the Geek Squad Protection Plan. My TV was still within the extended Geek Squad warranty period. Honestly, I expected a major hassle trying to get my TV repaired/replaced. However, within a couple days Geek Squad determined my TV could not be repaired, offered almost the entire original purchase price, and applied it to a new TV of my choosing. The process was seamless and efficient, and I could not be happier! Needless to say, I once again purchased the Geek Squad Protection Plan for my new TV.

I've had nothing but positive experiences with Geek Squad, particularly with their friendly and informed experts who promptly fix problems and offer outstanding customer service. I'm glad I registered my product for more protection. Happy customer!

Gotta have that peace of mind when it comes to any purchase you make.

I love this, I use it as a monitor for my pc and it’s so nice and bright

Convenient, better to have it and not need it than need it and not have it.

This was a good buy for price it’s great the image is beautiful the only problem is the smart tv part. Thought it was the batteries placed name brand batteries. And the tv remote still lags in allowing you to go through apps to pick what you wish to stream.

Always good to work with even though I've only had to have used the service once.

I always have a great experience with the people at geek squad

Having a five year warranty on any electronics these days is a very smart decision. It’s well worth the money because of the product has issues before five years is up. It’s gonna cost you a lot more money to fix it. I would highly recommend getting the five year warranty it has worked well for us.

A excellent way to secure my led tv and most of all the price.

The agent who showed up to mount my TV and connected to all my devices, was amazing! She was so patient and very kind and not only sitting up the TV and my DIRECTV remote, but she loaded the fire TV remote to my iPhone, and completely set it up for me to her satisfaction. I am a quadriplegic, and she was very understanding of my need to be able to control the television from my iPhone. She spent quite a bit of time on setting my phone up because it was apparently quite an involved process. Normally I would attempt this on my own . But I am glad she did it for me. I wholeheartedly recommend the geek squad protection to anyone making a purchase from Best Buy.

If you have kids I would suggest you make this purchase